Great new resort! We have been to Mexico many times and have stayed at adults only resorts some all inclusive others not. All higher end locations . Nizuc was fantastic and we came back so relaxed.
From the start it was very "low key" quiet with guests that were there to relax . Warning: no big party spot.
The lobby was stunning as was the main building. The room was large, well maintained very elegant.
Food each day and night was overall great and we cannot say enough about the wait staff.. "Mauro" at the "Ramona" was one of the best waiters we have ever had. He went out of his way to make our dinning experience wonderful and we went back a second time. Presentation and meal was 5 star. Each place was stunning.
Gym great and never crowded. Music a bit loud but it was clean and nothing was broken .
Spa area lovely and we went early as recommended to enjoy the sauna etc. We felt rushed by the staff which both my husband nor I cared for. It was not in keeping with all the other areas. Other resorts leave you alone and this was really annoying.
Beach and pool areas very clean and well maintained. Great adult pool. The staff at the water sports also top notch .
It is not adults only and several families were there which I thought would be bad but everyone was really great about respecting each other and the "kids area" looked great.
Not communicated well is the fact that gratuity is added to EVERYTHING and that is fine but it should be made clear. We heard several people upon check out shocked by this and checking with travel agents. We wanted to tip more because our service was so good. Like I said, many people were not aware of this. We only found this out on trip advisor site (thank you)!
Great place, we would go back .
I would encourage you to go and check it out, it is very peaceful and we returned to this long winter renewed.
- Official Description (provided by the hotel):
- NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more less
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