We returned from a long weekend at Nizuc a week ago. I wish it could have been longer! Everything was considered to make our stay the most relaxing possible. Anything we needed was easily and eagerly taken care of by our outstanding butler Alfonso, a true gem. Alfonso clearly understands how to make you feel like a treasured guest. He was always available by phone or in person for any questions we had or things we needed, from dinner reservations, to extra towels, to making plans inside and outside the resort. Instead of calling housekeeping for towels, or the concierge for plans etc, you have one person to call and he takes care of everything! So easy! Just another level of relaxation for our vacation. He actually came to the beach to find us to see what time we wanted our dinner reservation. Incredible!
The decor is truly outstanding, but earthy and real, so cleverly done. Everywhere you look there is a spectacular view or a piece of unusual furniture or accent to look at. I was snapping pictures all over the place! We were double-upgraded to a garden view suite, a lovely, large room with a private view and our own plunge pool (think the size of a hot tub, but not hot). Very Zen, ultra-relaxing. Also very large, with a large sofa, table and two chairs, and a long bench the length of the bed, not to mention the desk area which got some use (there is no such thing as being completely away from work these days, is there?) The bathroom was almost as large as the room (!) and included a gorgeous, comfortable tub, all stone shower, two sinks, just fantastic all around.
The best place is the beach, a swath of so soft sand and a line of beach chairs and umbrellas. The main beach is very quiet as it's in a cove. The water is stunning colors of blue and green and you can walk out for what seems like a mile and the water is just up to your knees. Great for waders like me. If you want to swim you can go to the adult beach around the bend, the water is a little choppier there, more like an ocean that a pool, but we loved the main beach. For a dip, we walked the few steps to the infinity pool, large and beautiful, all done in black tile so it seems to disappear. Can you tell I am in love with this place?
Our travel agent arranged for breakfast included and it was terrific, amazing selection for all appetites and diets, fruit, vegetables, eggs, pancakes, green and fruit juices, large selection of fresh bread and pastries. We definitely got the best deal by going through an agent, and I did join iPrefer as a previous poster recommended and that may be why we go the double upgrade (one from the agent, one from iPrefer).
We liked Terra Nostra, probably the most relaxed and price friendly of all the restaurants. We had dinner there twice, the service was happy and excellent and they bring you lovely appetizer tastings and even free champagne one time! I am still not sure about the tipping situation, we just tipped whenever we were happy which was ALL THE TIME.
One night we left the resort to shop for some souveniers, big mistake. I had never been to Cancun which is a loud and boisterous party place. If I had known that I doubt I would have ever come to Nizuc. I am so glad I did since this is the polar opposite of the party city. We did not find anything to buy and were so glad to return to the resort. There is a lovely shop in the airport called Los Cinco Soles, more like an open market in the center of the terminal. I found great stuff there at reasonable prices. If you want to bring stuff back but don't want to waste your vacation shopping, leave a little extra time to shop here on your way home.
I have to give a shout out to Antonio and Hector who served us so pleasantly on the beach. Both were great and made our vacation that much more relaxing. I think it was Hector who pointed out that Nizuc has the only beach in Cancun that faces west, so if you like to watch the sunset at the beach, this is the place.
I have never posted on TripAdvisor before, but I had to add my kudos to this fabulous resort. I hope to be lucky enough to return.
- Official Description (provided by the hotel):
- NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Holiday Gems, Hotels.com, Odigeo and TravelUp so you can book your NIZUC Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.