The Gran Caribe exceeded our expectations above and beyond from the staff to the service & food. The rooms were picture perfect...what we had seen online was exactly what the room looked like. The food was phenomenal... from buffet to a la carte. The bars had service faster than we had ever experienced. The entertainment from pool activities to the cultural shows at night were lots of fun and very enjoyable. I wish we could list the name of every employee at this hotel but there were a few who we'd like to recognize that made our honeymoon beyond enjoyable.
Estaban Longoria, Daniel Hernandez and the entire sports and entertainment team-made lounging by the pool very fun including the Crazy Game and the Tequilla Volleyball. They were always full of energy and always funny.
Cesar-Trade Winds Bar. Made very good drinks and never made us wait for our drinks. He was always very funny and made very god conversations. Taught us some spanish while we relaxd by the water.
Fily-Marias, Very fast service and enjoyable dinner. Made the best Mayan Coffee I have ever had. Always seemed very happy to be able to please everybody's wishes
The enitre Lobby Bar staff (to many people to list individually) Was very entertaining and if they did not know english they would get somebody to translate. Never waited for drinks. By the time the drinks were finished they already had a new one on the way or already on the table.
Omar-Guest Services-explained everything the resort had to offer and made sure every day when we walked throuh the lobby everything was going ok......I would like to extend a very Happy Birthday....Hope you had fun.
Maria and Monica-Spa Services. The best massages we have ever had. It was unbelievable. Next time we come back that is the first thing we are going to do.
- Official Description (provided by the hotel):
- On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more less
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- Also Known As:
- Gran Caribe Real Cancun
- Caribe Real Resort Spa
- Gran Caribe Cancun
- Gran Caribe Real Resort & Spa
- Cancun Gran Caribe Real Resort
- Gran Caribe Real Hotel