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“WOW!! Highlight of our time in Mexico!”
5 of 5 bubbles Review of The White Box

The White Box
Ranked #5 of 948 Restaurants in Cancun
Certificate of Excellence
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Romantic, View, Local cuisine, Special Occasion Dining
Dining options: After-hours, Dinner, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Perth, Australia
1 review
“WOW!! Highlight of our time in Mexico!”
5 of 5 bubbles Reviewed 5 August 2014

We didn't know what to expect when we entered into The White Box, but we certainly were not disappointed- we had an incredible evening! Get there before the sun goes down to enjoy glorious views of the beach. We had so much fun picking out our dishes from "the box" and watching them all come out. The food was absolutely delicious and of supreme quality. Plus, the style of the menu made the evening really novel. We had the fabulous Ricardo Ensalado as our waiter who gave us such friendly, welcoming and professional service- he really made the evening for us- thank you Ricardo! You're missing out if you don't pay this place a visit when you are in Cancun!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FredandTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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556 reviews from our community

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Rating summary
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    Value
    Atmosphere
Date | Rating
  • English first
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English first
Rhinelander, Wisconsin
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Good food, good wine”
5 of 5 bubbles Reviewed 30 June 2014

Very small courses but definitely enough of them and enough food to fill you up! Wine costs extra but is not very expensive.

Visited June 2014
Helpful?
Thank Alyssa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aydlett, North Carolina
1 review
“Excellent & Adventurous”
5 of 5 bubbles Reviewed 15 June 2014

The food was excellent, staff was friendly, fun and professional -- great experience. We had a newer staff member, Shantelle, assist us as well as Juan Pablo. They were both so attentive, willing to answer our dumb questions and very fun to talk with. It was totally worth getting up early to stand in line for reservations!

  • Visited June 2014
    • Value
    • Atmosphere
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    • Food
Helpful?
Thank CLowe27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico, New York
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Amazing - must experience for yourself!”
5 of 5 bubbles Reviewed 9 June 2014

So, as with my visit to Cancun last year, total delight to be able to experience another Raphael Zaphra restaurant. This restaurant is located at the Grand Oasis Viva, and a bit more refined than the average Cancun party-goer will be able to appreciate. The White Box is a must for "foodies" who happen to end up in Cancun for a visit. So many delightful dishes on the menu, and not one of them disappoint! It's not the place for everyone, because some of the dishes really take a trained palate to appreciate; for those of us who get it though, nothing better! The staff were amazing - Juan Pablo, Jose and Shantelle were the perfect waitstaff. So attentive to every detail, really knowledgeable of the ingredients and how the dishes were prepared. Jonathan Sanchez, the Manager, was a pleasure to talk to as well, and was so concerned about making our experience there pleasurable. :-) I don't know who the chefs were, but I am sure that they were expertly trained in the freshness, preparation and delivery of every fantastic dish. Like it's sister Benezusa, it's difficult to put into words the beauty of every meal we had there (dinner twice and lunch three time!). You have to try it for yourself!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank stauffie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Perfect setting, variety, and quality - with Ricardo's great service”
5 of 5 bubbles Reviewed 22 April 2014

My wife and I visited the Grand Oasis Viva in March 2014 and ate at the White Box once during our four night stay. We had a great time, tasted several tapas (small plate) style dishes each, and really enjoyed our outgoing, professional waiter, Ricardo Ensaldo. White Box is the only reservations-required restaurant on the Oasis Viva property, so it's important to reserve at least 10-12 hours in advance - but it's well worth it. They limit the number of visitors each night to ensure high quality cuisine bolstered by great staff. As it was an all-inclusive resort, there wasn't technically a limit to the amount of plates we could select, but we chose seven for the two of us, which was plenty. Ricardo - who spoke great English from living several years in the U.S. - entertained us with conversation throughout and made some fine recommendations, including wine. The location of White Box is also great, right next to the beach, a few steps from the water, with plenty of outdoor seating near a stage where the Oasis Viva holds nightly entertainment. In sum, if you visit the Oasis Viva, or any of the Oasis properties, do yourself a favor and make at least one reservation at the White Box.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank jroccofella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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