Had an amazing trip to the HZ for our 10 year anniversary! My husband and I had a wonderful time. The staff are all great! Just to name a few...ROXANA at checkin was so polite and welcoming, asked our pillow preferences and turn down times, very nice! BAAK at the lobby bar was awesome, he remembered our favorite drinks from the first night and had them waiting each time after that before we sat down...LOUIS and OMAR at Pelicano's were outstanding! We ate at Pelicano's every night, it was delicious. We had Spice and room service for lunch. Mainly just didn't want to worry about reservations and dress codes...also, enjoyed the snacks in the 24 hour lounge. Each got relaxing messages from the Spa, I had JOSE' and my husband had CARMEN...both were great! Remember, TIPS GO A LONG WAY!! It's not required but very much appreciated by ALL staff!! Loved the nightly shows in the lobby and live music in the bar...It did end pretty early so not much to do after about 10:30, but still fun. We did have lots of rain but managed to get in some gorgeous beach time. Beach servers were nice and fast. All in all a wonderful worry-free trip! Can't wait to return!
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
- Reservation Options:
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort