Just returned from the hyatt zilara with my boyfriend. We had the most amazing time the staff are so friendly. The hotel is beautiful and the beach it is set on is out of this world. There wasn't many hotels around that I felt lived up to the hyatt zilara.
The bed was huge and so comfy!
The food is mostly al a carte apart from spice which wasn't the best of an evening but it's what u would expect from a buffet there is plenty more choices! Also the room service comes in handy!
The staff really do look after you and are so nice even nicer if you give them a tip!
Raphael was our favourite he would clean my sunglasses everyday I didn't realise how dirty they got until then! Such a lovely man who looked after us. The drinks are all premium sometime you have to ask. I tried every cocktail on the menu I think. The thing I think let this place down was some American guests I seen a grown woman poor beers into the pool and then was throwing them round the cabana letting the poor guadalope clean after them it made me so mad! Think some people need to learn respect! But that was the guests not the hotel. Also if you wanted a decent sun bed they would all the taken early in the morning yet there was hardly any guests on them of a day I think there should be a time limit made! As it was June it was so hot the pool was like a hot bath. The only downfall to our room is that we had a corner suite looking directly onto our balcony also there was some works going on outside our door early in the morning they did offer a move but we had unpacked all our belongings so it wasn't worth the hassle.
I would definitely visit this hotel again me and my boyfriend had an amazing time. We did not want to come home! There's always going to be negatives but this hotel is the best hotel I've stayed in!
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort