Going home tomorrow and my partner and I don't want to. This hotel is amazing. We decided to visit the hyatt based on word of mouth information of the former royal hotel. I came to cancun with a broken leg so was hoping to enjoy the holiday as much as possible but realised it would be difficult. However every aspect of the holiday has been enjoyable and this is down to the courtesy shown by every member of staff. Everyone appears to mention lots of names however all the staff are excellent and showed great care and detail. The service We have received from Marcelo Peon was nothing short of world class. He really made this holiday for me and I was able to enjoy myself as much as I could due to Marcelo, such a gentleman and I can't thank him enough. The food is fantastic and room service and cleanliness is excellent. I also must mention the security of the hotel, when leaving the hotel the piece of mind given is great. The situation with the cabanas is far fetched, we managed to get one each and every day and had to awake early to do so. This is true with every other hotel. I cannot find a flaw in this hotel - truly perfect and we will be back in July 2015. Thank you Marcelo and thank you Hyatt Zilara!!!
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
- Reservation Options:
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort