Visited Cancun for a cousin's wedding and we originally booked at the hotel next door (Real Properties) for a cousin's wedding. When we arrived the lobby was completely filled with children (3-4 bus loads). When I asked the concierge if the children we leaving he indicated that they were leaving for a tour and would be back for the rest of the week. At that moment we decided to see if it was possible to upgrade to the Hyatt Zilara property. Luckily there were openings and we jumped on the chance. From the time we arrived until the time we departed we had an absolutely amazing experience. We stayed on a room on the 3rd floor that was oceanfront and had a beautiful view of the ocean and the pool. The room was very large, had a 2 person jacuzzi in the room and a walkout balcony to enjoy a glass of wine in the evening. The bathroom was very large also. The resort offers daily cleaning services as well as turn down service. They whole experience was like having a cruise on land. There were activities (volleyball, yoga classes and etc.) and events (shows at night)throughout the day. A number of restaurants to choose from for all meals (be aware some of the restaurants (Chefs Plate and Asiana) require reservations and try to make them at the beginning of your stay to ensure you can get seating). There were a variety of cuisines and we did not have one bad meal at the resort. The main annoyance was that resort guests would "reserve" cabanas and seats. A number of times when we came out after breakfast all of the chairs and cabanas were taken by upside down tables, sunscreen bottles, books and etc. But once you found a spot, there were constant personnel walking past taking drink orders and checking up to see if you needed anything. Due to the warm temperatures and the high humidity many days the pool was the same temperature as the air. It was uncomfortable at times but the ocean wasn't much better. A couple of times we went to the hotel next door to visit the children attending the wedding and it was absolute chaos. Drunk teenagers everywhere and loud music. We were very glad we upgraded and we would highly recommend this resort to someone looking to get away for some peace and quiet.
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort