The Grand Oasis Palm was an amazing place! The customer service was always WONDERFUL. The staff really went out of their way to make my boyfriend and I comfortable during our stay. From check-in to check-out, everyone was awesome! Our room was great quality as well. We had a balcony on the 9th floor, which had a nice view of the lagoon. Our air conditioning didn't work the first night, but they switched us rooms as soon as they found out.
The pool was very nice on the Grand side. It was very quiet and relaxing. On the other side, there were constantly activities and fun going on. The beach was nice as well. Very clean and well kept. The Caribbean was calm, unlike other places in the resort area. You could see different fish swimming along with you! We ate at several of the restaurants during our stay. The buffets were great for a quick meal. We also ate at Careyes and had the best dinner ever! La Bamba also had great seafood.
We had a wonderful stay and can't wait to go back!
- Official Description (provided by the hotel):
- "I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone". ... more less
- Reservation Options:
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- Also Known As:
- Grand Oasis Palm Hotel Cancun
- Grand Oasis Caribbean Beach Hotel
- Grand Oasis Caribbean Resort