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“Awesome Stay - Highly recommend”

Review of The Royal Islander

Master Bedroom
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Master Bedroom
Outdoor Pool Aerial View
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3 reviews
Master Bedroom
Outdoor Pool
Aerial View
Villa Living Room/ Dining area
Studio side Bedroom with 2 full size beds
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Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 8
Cancun, Yucatan Peninsula

Reviews from our community

Excellent - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
The Cincinnati Region
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome Stay - Highly recommend”
Reviewed 28 December 2015 for a stay in December 2015

Our family just spent the week of Christmas at the Royal Islander, unit 4673. We had both bedrooms and thoroughly enjoyed it. The kitchen was well stocked and enabled us to eat a few of our meals in the room, if we wanted to. The onsite grocery store was surprisingly well stocked and not that expensive. All of the resturaunts we tried onsite where very good and the service was outstanding. The beds where very comfortable and the cleaning lady (Lillia) was great. Our only complaints... if you call them that, was going from the beach to the pool or visa versa was a bit of a hike. Either steps up 3 floors or wait for the elevator. The tile is very slippery when its wet in the common areas and one bar tender (I think his name is William) was not very friendly or helpful. Otherwise, great place to stay, especially with kids. We will definitely go back. We have been to Cancun 8 times in 20 years and this was the best facility yet. We have stayed at the Great Parnassus (don't recommend), the Iberostar, Oasis and the Melia (now Paradisia sp?). The waves/sea weed are definitely an issue, but manageable !

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: The layout of the room, view of the facility (beach / pool), balconies !
Liked least: Access to beach
Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Jun 2016
Sorry you feel like it is a bit of a hike to the pool and the beach. However a few minute walk is exactly what you will get no matter were you stay unless you get a ground floor unit at any timeshare. Then you will not get a great view of the beach and pool if you are on the ground floor. NO PLACE IS PERFECT BUT YOU'D HAVE TO ADMIT THAT THIS PLACE IS WONDERFUL. And you mentioned this place is great and the best facility yet. I 've owned Royal Islander for several years. Our family always has a great stay. I hope you go back and try out a ground floor unit for a shorter walk but again you'll not get the view and will have alot more outside noise.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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