They had a sign like described. But he was standing about 10 yards behind all the other people holding signs making is difficult to find. They make u pay half in advance then half before u leave. Not easy to do.
Then no wifi like advertised. I specifically booked this because they said the Vans have Wi-Fi, and since we had an hour and a half drive to Tulum, after being on a flight for 8 hours, I really wanted the Wi-Fi to check in with family. Don't advertise something if you're not going to actually have it.
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