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“The Mayan culture is amazing !!”

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Hotel & Bungalows Mayaland
Ranked #1 of 5 Hotels in Chichen Itza
Certificate of Excellence
Reviewed 1 November 2013 via mobile

We stayed here for three nights during our visit to Chichen Itza. Our suite was gorgeous. Hardwood carved doors with Mayan symbols and stained glass windows throughout our room. Am recovering from knee surgery and could not take the stairs. So the next morning the staff moved us to a bungalow at no additional charge for the rest of our stay. Having their own entrance to Chichen Itza and getting in before the crowds was wonderful. We were able to take photos with nobody around at all. The Hotel offers a light show that describes Mayan history and beliefs which was very enlightening. The staff went out of their way to explain everything Mayan. They even taught us a few words in Mayan. The grounds are extensive and well maintained. A peacock would come on our porch to get out of the rain and just sit with us like an old friend. A very enjoyable stay and would recommend to anyone interested in the Mayan culture. =^••^=

Stayed: November 2013, travelled as a couple
Thank KATZANNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 14 January 2014

Thank you so much for such a FANTASTIC review!
Your enjoyment of the Mayaland energizes our efforts, and we all thank you for sharing your enthusiasm with the world's traveling community.
MUCHAS GRACIAS !

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528 - 534 of 1,412 reviews

Reviewed 30 September 2013

This is a very big complex aimed at the mass tourist market. Coaches come in for the day, so even if there are not many people staying there it is still bustling. However, our room was comfortable and clean and the staff are very friendly, the ground are pretty, and most importantly it has its own entrance to Chichen itza. We bought our tickets when the ticket office opened at 8am, and were amazed to find that we were the only tourists in the ruins for over half an hour! The coaches arrive after 9am, so the early bird definitely catches the worm.
We didn't eat in any of the hotel restaurants, they seemed very touristy and not what we were looking for, but the town of Piste is only a 5 minute drive and there are restaurants there where you may not find yourself surrounded by solely Americans and Russians.
We would recommend this hotel on the basis of its location every time.

  • Stayed: September 2013, travelled as a couple
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3  Thank snowybennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 19 October 2013

Thank you for taking the time to review and comment on your experience while with us.
We look forward to having you with us again in the near future. Until hen, safe and happy travels!

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Reviewed 28 September 2013

My family stayed at Mayaland for one night. It was beautiful, comfortable, with lots of conveniences and dining options and an excellent ruins site walking distance away (Chichen Itza - obviously what you need to do if spending the night in this area!)
The staff was almost over-friendly and seemed to want to be tipped, but that's ok, because they went out of their way to give us a hand with show tickets to the planetarium, tour info, and even called us a tour guide to Chichen Itza.
The buffet restaraunt had good options, but not a whole lot of authentic food. There was jello in the desert bar!! I'm sorry, but that screams "American tourists, eat here" to me. If you want authenticity, go into the city or to the nearby Yokdzonot cenote and eat there (See my other post about that place - phenomenal!). If you are coming from a cruise ship or don't have much time to explore lunch options, it was good overall, complete with live dancing, but very much like a place Americans would pig out in, not something typical out of Mexico. The drinks were good everywhere at the hotel - the bar and the restaurants. There is a beautiful garden, pool, and even a fun chocolate museum/shop that you should check out! (But, note that some items are locally made and others are imported at the chocolate shop, so read the labels if you are picky about those things.) Bottom line - if you want American luxury, Mayaland is a nice place to eat and sleep! Personally, next time, I'll take a bungalow room!! Oh, and watch out for the beautiful peacocks all over the place!

We wanted to see the Chichen Itza light show but it was cancelled so we saw the Mayan Skies planetarium instead. I think it was not spectacular like the light show would have been, but it was a fun little evening activity.

  • Stayed: September 2013, travelled with family
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2  Thank Galaxz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 13 November 2015

Thanks for your visit.

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Reviewed 4 September 2013

What a beautiful hotel! And it couldn't be in a better location! And.. THE BEST LEMONADE I have ever had in my life!!! Service was fantastic too! The grounds are beautiful, the architecture is amazing, the view of the observatory when you first arrive is fantastic.. bring your camera!!! The history of the hotel is also great and there is a chocolate museum on site too... as if all the rest wasn't enough!!! Will be back.. next month actually!

Room Tip: You can't go wrong here! This place is gorgeous. The bungalows are great as are the rooms!
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  • Stayed: August 2013, travelled with friends
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2  Thank chmash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 19 October 2013

We eagerly await your return!! THANK YOU for such a wonderful write up of your experience while with us, and for sharing it with Trip Advisor readers. All of us at Mayaland wish you safe travels and a happy return.

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Reviewed 3 September 2013

We had an amazing stay, the meals were good and the prices fair. The hotel is surrounded by vegetation, its in the middle of the Mayan jungle but it has a store, swimming pool, restaurants, etc. At night there is a planetarium with an English show for free about the Universe and the Mayas.

There is a regional show at lunch for free if you eat there. The hotel has a private entrance to the Chichen Itza Pyramids so you can go to back and forth to the Pyramids (its a 5 minutes walk) and the hotel at anytime, but you have to pay the daily entrance fee.

The rooms were comfortable and the staff very friendly and chatty. Many celebrities such as Pavarotti, Jennifer Lopez, and Royal family have been in the hotel. There is a suite called the Pavarotti suited built for him and it is beautiful.

  • Stayed: April 2013, travelled as a couple
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1  Thank Carlos N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 19 October 2013

Wow ! What a fantastic, thorough review ! Thanks for sharing your experience with the world.
We really appreciate you taking the time to do so. We look forward to having you with us again in the near future. Safe travels!

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Reviewed 1 September 2013

Stayed here for 3 nights from 17 August 2013 on a Yucatan Explorer Tour with Mayaland Tours through Thomson holidays,It was a wonderfull experience to enjoy this classic hacienda style resort set in a lush landscaped setting full of birds and small wildlife with beautifull pools and large cabana bungalows with 3 rooms each,the room was spacious with elegant furnishings,coffee making facilities,fridge, large screen TV,air con and a fan,with the added protection of a mosquito net over the bed,it had a large bath/shower room with the personal touch of hotel herbal toiletries.The bar and restaurant were in the hacienda main building which faced the Mayaland Observatory,the restaurant was partial open so you could eat inside or outside.The menus were a choice of Mexican Maya food which was excellent.The hotel also has a private entrance to the Maya Chichen Itza site as an added perk,so you could access as you pleased once you have paid.There was also a Planetarium in the grounds which did a nightly show of the Maya culture,well worth the small cover charge to experience.A great historical hotel to stay.

  • Stayed: August 2013, travelled solo
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2  Thank I.W.S.4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 19 October 2013

Thank you for such a great review! And for traveling with our sister company, Mayaland Tours Gray Line Yucatan's Yucatan Explorer tour and experience. We look forward to your enjoyment of our "Timeless Paradise" in the future!

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Reviewed 26 August 2013

We had an excellent 3 night stay in late July booked as part of an inclusive Thomsons package. It was a privilege to stay in one of the thatched-roof bungalows situated in the beautiful grounds of this hotel with it's distinguished list of previous visitors. The hotel has its own entrance to Chichen Itza and hence indisputably deserves the 5 stars for location.
The spacious room was a delight with a king-size comfortable bed, en-suite bath / shower and balcony a few steps away from one of the swimming pools. How nice it was to stay in a comfortable, clean, quiet and convenient room with such old-world character.
All the hoitel staff we encountered were very friendly and helpful.
We enjoyed the breakfast,lunch and dinners we had at the hotel and especially the convenience of the buffet lunches which allowed us to continue with the sightseeing, feeling replenished and refreshed.

Room Tip: Our room was one of the end rooms in a 3-room bungalow.
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  • Stayed: July 2013, travelled as a couple
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1  Thank StuartFromKirkham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this reviewResponded 19 October 2013

The privilege is ours. Thank You!

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Additional Information about Hotel & Bungalows Mayaland

Address: In the heart of the archaeological park of Chichen Itza, Chichen Itza 97752, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Chichen Itza
Price Range: £78 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Bungalows Mayaland 4*
Number of rooms: 54
Official Description (provided by the hotel):
World-Class resort in a unique tropical setting inside the Chichen Itza Arqueological Park. SPA. One of the 100 hotels on National Geographic "The Stay List" 2009 and again in one of the "133 Hotels we love, December 2011. Conde Nast Reader's One of the 100 Top Hotels in the World 2003. Conde Nast Gold List 2004. The most awarded resort in Yucatan. A member of the Rain Forest Alliance. 100% Mayan staff. Over 100 acres of unique tropical gardens. Award winning restaurants serving Mayan, Yucatecan, Mexican and International delicacies. Specialty stores. The Choco Story Museum store. we are less than a 2 hour drive from Cancun International Airport. Even less from the Merida Airport. We have special transportation pricing and arrangements. please contact us for details. We have a money back guarantee that our Resort, rooms, services and facilities are the very best in all of central Yucatan (Including Valladolid, Izamal and all other villages). Please Call us for more information on transportation, tours and activities. ... more   less 
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Also Known As:
Hotel And Bungalows Mayaland
Mayaland Hotel Chichén Itzá
Hotel Mayaland

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