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“Enchanting & Serene”

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The Lodge at Chichen Itza
Ranked #3 of 5 Hotels in Chichen Itza
Certificate of Excellence
York, Pennsylvania
Level 6 Contributor
184 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Enchanting & Serene”
Reviewed 13 May 2014

We loved our stay so much that we forfeited one night in Merida to stay another here. And we could have stayed longer.

Each little thatched hut has 2 or 3 rooms, and some groupings of huts have their own pool. Green green grass, beautiful ancient flowering trees and foliage, and little pathways everywhere to connect the huts to the main hotel.

The main hotel was originally built in conjunction with the commencement of excavation of the ruins, in the 1920's, and all the old world charm is still evident, including the iconic view of the old observatory in the ruins from the front door. Restaurants are indoor/outdoor, food is adequately good, service is friendly and personal.

The rooms themselves are beautiful, all with the same type of giant vertical wood shutter blinds, possibly mahogany, as in the original hotel, so there's an indoor/outdoor feel to the air in the rooms. Mosquito net over the bed, and ceiling fans, so the air flowed adequately in our room. Beautiful carved doors, tiled floors. See my photos.

The nice thing about being next door to the ruins, is that hotel guests can go in an hour before the main gate is open to the public. I went back in later in the day on the same ticket to have another look, when the heat and crowds had died down a little.

The main hotel is also used as the check-in point for the Mayaland Hotel, which is physically an extension to the old hotel, but the Mayaland guests have their own restaurants and grounds. So some reviews might talk about the bus crowds here - well, it doesn't happen on the grounds of the Lodge at Chichenitza, only in the foyer sometimes. The restaurants and bars are of course, sometimes patronized by visiting public, as with most hotels.

My husband and I have traveled extensively, and this was one of our favorite stays anywhere, for it's uniqueness and enchanting serenity.

Room Tip: Get a room in a hut with a pool right outside it.
See more room tips
  • Stayed February 2014, travelled as a couple
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Helpful?
3 Thank JaneYost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 14 May 2014
Your review brightens our lives for it gives meaning to our efforts and those of our collaborators.
Generations of Barbachano family members truly thank you!

We will be honored to have you with us again.
Until then, may you always enjoy safe and happy travels.
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Normal, Illinois
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 May 2014

Staff was outstanding - great hospitality and very nice accomodations for being in the middle of nowhere. the ruins were amazing and the front desk arranged a great tour guide by the name of Juan for us.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 9 May 2014
Thank you for visiting us at The Lodge at Chichen Itza. We truly appreciate the wonderful comments you have expressed on the service provided by our collaborators. That is what we are all about !

We hope to have the honor of being your hosts again.
Until then, may you enjoy safe and happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 April 2014

We stayed in the bungalow room with 3 beds, a loft upstairs with a kind bed and 2 queen size beds for the kids. It was great, lots of space, beautiful bathroom. Our cleaning lady had done some amazing art with the towels in the bathroom, we almost did not want to use them!
There are several swimming pools, so you are never far from one. We had a pool literally steps from our room, which is great to relax after a long day of travelling. We ate at the buffet, very simple, and can get busy but good food and quick. The bungalows are grouped a few together, in the middle of some great garden, it really feels you are in the middle of the nature.
The amazing thing is that this hotel is right by the ruins, as a matter of fact, you can see them from the hotel. It has a separate entrace, so in the morning, you have only the residents of the hotel queueing to get the tickets. It is definitely a plus. We had arranged a guide through the hotel, and he was fantastic, we learnt a lot, and saw a lot more than if we did not have him.

  • Stayed March 2014, travelled with family
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Helpful?
4 Thank droumsenvadrouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 30 April 2014
Thanks for your visit and your superlative comments!

we appreciate the fact that you share your experience with us with the world's traveling community.
All the efforts of our team at The Lodge come to light. We are very grateful. Muchas Gracias!

We look forward to having the honor of your visit again in the future. Hasta la vista!
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1 review
Reviewed 27 April 2014

start with Marco meet Rogelio, chat with Miguel or let the reception staff pamper you - we just had the best time in a long time anywhere !!!
add to that the proximity to the ruins, excellent !!!
the bungalow was great, the pool , the gardens , the feel of being in a botanical garden, the pyramid show at night - just everything perfect, can't believe I write such a review but really, the best place in a long time !!

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Coolerio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 28 April 2014
How wonderful it is to read such a pleasant series of comments. Muchas Gracias!

Thank you so much for staying with us.

We look forward to the joy of being your hosts again soon. Until then, may you always enjoy safe and happy travels!
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Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 April 2014

My wife and I stayed at the Lodge at Chichen Itza at the end of the first week in April for our visit to the archaeological site. The Lodge is part of the Mayaland complex, but is made up of bungalows with 3 units each sharing a porch. Check-in, dining and bar are at the Mayaland Hotel, but the Lodge has a separate vehicular entrance. There are tour bus groups who use Mayaland facilities during the day, but the bungalows are separate enough that the crowds do not intrude on that area.

The food at the restaurant was excellent: ceviche, avocado soup and grilled shrimp were among the stars. All of the staff was helpful and pleasant, but special kudos to our waiter Francisco who taught us some Mayan phrases. Our new-found language skills were appreciated by the other staff.

The bungalow room was very large, comfortable and had good air conditioning. The grounds are very lush and well-maintained. There are two swimming pools for use by the Lodge guests, one of which was directly in front of our bungalow.

The entrance to the archaeological site directly from the hotel grounds is an excellent feature. As so many recommend, go to the site at the 8:00 AM opening time for a cooler, less crowded experience. In all a great stay.

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank NewlandBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 15 April 2014
Thank you for your visit and your great, well directed points on your comments about your stay with us! You really capture the essence of what the Lodge is about, as well as it's relationship with the Mayaland. Privacy is one of the Lodge's strong points, and you state it clearly. Muchas Gracias!

We look forward to having the honor of your stay at another one of our beautiful resorts.
Next time you visit Yucatan you may want to consider Uxmal, Gem of the Maya Civilization.

We'd love to have you with us again. Hasta la vista!
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Level 4 Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 April 2014

We stayed in one of the only bungalows with three beds. It had a loft with a king bed and two doubles on the main floor. I wouldn't recommend this room because the air conditioning does not cool the loft enough to make it comfortable. That being said, if your kids are old enough for their own room and you can get rooms adjacent in a bungalow I would definitely go that route. Our kids are not quite old enough yet and double beds are a little small for a family of 4 to share so we were "cozy" in the downstairs because nobody wanted to sleep in the loft. We were also very excited to watch the planetarium show but because there was a large group of German visitors they did the show in German instead of Spanish. We were excited to see the show in Spanish because my kids are in a bilingual immersion school and are fluent in Spanish. It was disappointing to have the show in German because the translation headphones are not the same as being able to enjoy the show without headphones (it is hard to hear with the headphones). All that being said, the grounds are beautiful and the staff there did everything they could to make the experience good for us. They had an amazing tour guide arranged for us at 8:00 am which was the best service we could have asked for. When we complained of the German show and the heat in the loft they gave us the show tickets for free and gave us a free lunch at the buffet which was the best buffet in Mexico. We don't usually do buffets because we are scared of them but this one was very good and they made the tortillas on the spot. I would 100% recommend this buffet. So my recommendation would be to go there. This is the best way to see Chichen Itza. Don't get a loft room but the rest of the bungalows are very nice. The restaurant for dinner is also very good. Very good service and good food. Of course the best part is the 8:00 am tour of Chichen Itza. Book your tour guide the night before and ask for Juan, if possible. We have been to this area of Mexico three times and this was the highlight of all three trips. I have no regrets.

Room Tip: Choose a bungalow but not one with a loft.
See more room tips
  • Stayed April 2014, travelled with family
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Helpful?
2 Thank lastick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 12 April 2014
We are fitting our lofts with double air conditioning units, so the upper part has the same agreeable, cool temperature of the first level. THAN YOU for your visit and your nice comments. We look forward to being of service to you and your family again. If you visit Uxmal on your next trip, and do consider it, Uxmal is the Gem of the land of the Maya, our Lodge there does have all lofts with the double A/C units, so don't hesitate to enjoy one!

Until we see you again, may you always enjoy safe and happy travels!
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New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2014

We stayed with family and friends for the weekend at The Lodge at Chichen Itza. What an incredible experience !!!
A private entrance we walked to from our bungalow. We entered shortly after 8 AM to find we had the pyramids to ourselves for most of the morning. Tour groups got inside over two hours after we entered.
Our kids enjoyed horseback rides in the manicured grounds and jungle trails of the Lodge, replete with birds, iguanas and interesting native vegetation.

The Lodge is a true oasis ! A large fresh water pool borders our 3 bedroom bungalow. Service is friendly. The grounds, as described by the comments made by other guests, are stunning! Immaculate.

The adjacent Mayaland hotel has a planetarium. We all enjoyed the half an hour presentation, which helped my children better understand the many achievements of the Maya people.

We are sure to return many times! We all had a fantastic, relaxing and very enjoyable weekend.

  • Stayed February 2014
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Helpful?
3 Thank Victoriamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at The Lodge at Chichen Itza, responded to this review, 1 April 2014
Thank you very much for staying with us at The Lodge and for your wonderful comments on your and your family's experiences amongst us!

We love New York. Greatly appreciate that coming from the Big Apple you so much appreciated your stay with us. It means everything to our collaborators and yours truly.

We look forward to having your family with us again. Next time you may want to include Uxmal and the Puuc region in your travels, a beautiful and uniquely enriching experience. Until we see you again, may you enjoy safe and happy travels.

Muchas Gracias!
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Additional Information about The Lodge at Chichen Itza

Property: The Lodge at Chichen Itza
Address: In the hearth of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Chichen Itza
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Lodge at Chichen Itza 4.5*
Number of rooms: 39
Official Description (provided by the hotel):
A World Class jungle resort in the heart of Chichen Itza. Bungalows built in traditional Mayan style with handcarved mohagony woods, stone, native marble, hand made stained glass and thatch. Oriented for maximum privacy and the best of views, bungalows are clustered around secluded swimming pools, created for guests wishing to commune with nature. All colaborators are native Maya.The resort has been named 3 times by National Geographic Traveler as "One of the 100 hotels we Love" and in their December 2011 "One of our loved 133 hotels in North America". Home to Luciano Pavarotti, Placido Domingo and Sarah Brightman during their performances in Chichen Itza. The hotel has its own entrance to the archaeological site. Member of the Rain Forest Alliance. ... more   less 
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Also Known As:
The Lodge At Chichen Itza Hotel Chichen Itza
Hotel At Chichen Itza

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