Villa Mundacas is a great place! Pamela, on site manager/ concierge is wonderful, helpful, professional. I like this place, but don't want praise it too much because then many others will want to come here, and crowds spoil it. I'm coming back in December and January, 'nuff said.
This "villa" is really a small apt. situated with about 11 others around a pool area that is more nicely landscaped than their photos show. The pool has 3 levels defined by steps rather than a slope; at night it's lit up beautifully but at certain times during the day when the sun is strong, it's not so easy to notice the sharp change in levels, so we suggested they add a sign saying "NO DIVING" to avoid tragedies.
At the far end of the pool is a nice deck area with grill, sink and tables where a family or group who wanted to do their own cooking could enjoy doing it al fresco. Since the unit was located just a 20 min. walk from downtown, we ate dinner out each night and for breakfast and lunch we enjoyed a new little place, called Islander Cozumel, right around the corner, which offers reasonably priced Mexican breakfasts and tasty Argentine empanadas. We did appreciate having a nifty espresso maker that uses little individual containers, which are available for a small fee from Pamela, the attendant.
Villa Sac Ki is just a 5 min. walk to the main road where it was easy to catch a taxi to beaches north or south. It's located in a local-type neighborhood, 2 blocks behind a large box-store called Chedraui, which sells everything from electronics, clothes and toys to sweet rolls, groceries and prepared food to go.
Pamela was there on a regular schedule and was always reachable by phone, text or email. Her English is excellent and she was helpful in answering questions and setting up scooter rental for us. There was also a helpful notebook with suggestions about places to eat, things to see, tours and other services.
For short-term visitors who don’t want to unpack their suitcases, a couple of luggage racks would be a really nice addition to the bedroom; we just put our suitcases on the sofa in the living room. Actually, if there had been luggage racks, we probably would have set them up in the living room, because the bedroom isn’t huge and the queen-size bed has a strange design where the wooden base has a ledge that sticks out about 6 inches from the mattress at the sides and foot. To keep from hitting our shins all the time, we piled the decorative pillows around the corners.
Everything was impeccably clean and well maintained. The mattress was comfy, the water pressure was good, the Wi-Fi was strong and steady, there were plenty of towels and beach towels, and our unit had everything we needed until the last day when the potable water dispenser ran dry, and we learned that the large bottle of water was actually left there by the previous renters and we'd have to replace it ourselves by taking a little cart to Chedraui and trucking it back. Since we were leaving soon, we just got a couple liter bottles instead, and I suggested to Pamela that potable water is something “gringos” consider a necessity, so it would be nice if they provided the "garrafón" bottle, even if they had to raise the cost of the unit slightly.
All in all, we were happy with our choice and would stay here again and recommend it to friends who like to be a little independent and economical instead of staying in big hotels. As an aside, by law all Mexican beaches are public, so you can go through big hotels and use “their” beach, though you can’t use their beach chairs, umbrellas, pool, and such. Even at the upscale El Presidente Intercontinental, which is gated, we just told the attendant we wanted to snorkel and eat lunch there, and he let us in—a couple of Spanish-speaking retirees on a scooter! We hadn’t been back to Cozumel for 30 years, and we really enjoyed the good food, clear water, nice people and great snorkeling.