My wife & I just returned from a week at the Cozumel Palace. All I can say is it is everything that you have read on this site and more. Out of the 15 trips to Cozumel, we have NEVER been exposed to such polite,efficient and helpful staff. The food is the best at any AI that we have visited. Comfy, beds, clean rooms, polite staff. Management is very visible at all times. The only things we did not like was the confusion on using hotel credits, and the need for more shade / umbrellas at the pool and outside dining area. The hotel was full and that may have made the availibility less. I did not hear one guest complain about anything! I have a fickle stomach and not one problem. Although the building was old ( formerly Playa Las Glorias) it was well maintained. We certainly will return. Pictures to be posted soon. My thanks to Jazmin, Ana and staff for all you do.
Claude & Kathy Dill
- Official Description (provided by the hotel):
- Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more less
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- Also Known As:
- Cozumel Palace Hotel Cozumel
- Palace Hotel Cozumel
- Plaza Las Glorias Cozumel
- Palace Cozumel
- Cozumel Palace Resort