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“Great location!” 4 of 5 bubbles
Review of El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
Ranked #23 of 51 Hotels in Cozumel
Watkins Glen, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great location!”
4 of 5 bubbles Reviewed 30 May 2014

My husband and I stayed at this resort in April 2013. The staff were very friendly and helpful, especially Sylvia. (if you are reading this Sylvia, my apologies for my delinquency) Our room was old, but very clean and the resort itself was over-all very clean. As others have indicated, we could snorkel in front of the resort and the water was clear; however, we walked about 1/2 mile past a property that was in disrepair and started snorkeling from there to the El Coz. We saw many different types of beautiful fish. (The property was for sale at the time and was primo, as it is now a year later, one may not be able to walk through the area that I am referring to.) Breakfast at the buffet was my favorite meal because we were able to choose the ingredients we wanted added to our Egg Omelets. My husband liked lunch the best because he ordered fresh Nachos. As it is with most resorts, we had to reserve our chairs very early in the morning, especially if one wanted a Palapa on the beach. This resort is a family friendly resort. Comparing the two types of resorts, my husband and I prefer couple only resorts because we find that many times the children take over the pools and hot tubs, but due to my job, we are forced to vacation when families have breaks from school. My only complaint is that there never was enough available coffee in the AM. It was our 1st time in Cozumel and we would definitely go back, but would probably try another resort, although we absolutely loved the location!

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank freetoski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,546)
Date | Rating
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  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Omaha, Nebraska
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

First, the staff was great from housekeeping to the hostess at the open air restaurant and everywhere in between. We had a lot of fun and enjoyed great snorkeling off the beach, especially when we walked up the coast to the next hotel and floated back to ours. We saw eels, rays, squid, crab, barracuda and many beautiful fish.

The dive shop on property was also very helpful and knowledgeable. Two of us tried the free scuba lesson which was great, and proceeded on to our first dive where we saw a shark and got our picture taken with it. We also signed up for a snorkel trip and had a great time, saw turtles which was our goal. For some unknown reason we stopped for a "break" on a beach in the middle of our snorkeling but otherwise had a great time and the dive team was awesome - even after getting barfed on. There were some big waves.

We also signed up for "speed snorkeling" and a tour of the Pearl Farm - they picked us up from the dock and we sped away for wild and crazy afternoon. We got to see the beautiful, undeveloped part of Cozumel, stopped for a snack and down time at the Pearl Farm, saw their underwater farming projects and got pulled around behind the boat to various coral knobs. Beautiful purple fans!

Only downside to our El Cozumeleno visit was the food which some of our group didn't care for at all, but my expectations were not high and I found plenty to enjoy. A great trip overall.

Room Tip: We would have preferred to be in the older 'quiet' side. We were overlooking the pool and i...
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  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank snorkel_sister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montezuma, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 May 2014

We arrived during the last of Feb. 2014. The resort was super clean and staff is very friendly. The snorkeling right off the resort was spectacular! We enjoyed the buffet but were not that impressed with the "fancy" restaurant. We would have enjoyed more authentic Mexican food but that was so minor! Loved that we were only 10 min away from town. We got to enjoy carnivale there. We have stayed at the Wyndam before. El Cozumeleno was so much better.
Thank you for a wonderful vacation.

Room Tip: We were on the 4th floor and watched a beautiful sunset every night. Elevators were great.
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  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Janie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 May 2014 via mobile

We had such a great time with a group of 19. I got to marry the woman of my dreams and Romy C. did such a great job of making our wedding perfect. I'm really going to miss the coca cola in a glass bottle in town. Be sure to go to the town square on Sunday night to see some great entertainment and authentic Mexican food.

Stayed May 2014, travelled with family
Helpful?
2 Thank FDXguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Missouri
1 review
4 of 5 bubbles Reviewed 29 May 2014

My stay was great. I could go on forever about how great the service was- the staff was extremely accommodating and friendly. The hotel workers will bend over backwards to keep you entertained, hosting various activities all day. There is very little to do at night or in the way of parties, however. It would take forever to list all of the outstanding staff here, but two of the workers who stood out were Jesus and Alejandro from the activities staff. They were very helpful and made our stay very fun. The hotel was far from downtown, and it cost $8 USD by taxi each way. The activities like parasailing and jet skiing at the hotel and off the hotel property were way too expensive. Beds and pillows were hard. My main complaint is the food. The breakfast was ok, the other meals were bad, and the desserts were terrible. I was "forced" to survive on the free alcohol :) Overall, a very great stay!

Room Tip: Friends on the south side had a more comfortable bed and seemed more roomy than ours on the north wi...
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bartlesville, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This was my second time at El Cozumeleno. The staff is very friendly and helpful. If you want to snorkel off the beach, this is your place! Some of the other beaches have murky water. The water here is crystal clear! People were coming from other resorts to snorkel, although they were asked to leave.
The food was good. They have an awesome steak in the restaurant. Very clean and professional. Although you are not required to tip, the staff is very appreciative if you do. I will definitely be returning.

Room Tip: If you want to see the ocean from your balcony, you should get above the fourth floor. The palm tree...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kathy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

This is the best place in Cozumel to stay! We just returned from our 4th stay at El Cozumeleno and can't wait to go back in October. The rooms have great views, you can see the sunrise on one side and sunset on the other side. The food is great and a huge variety. Breakfast and lunch on the ocean is amazing. The entertainment is great. They keep us busy with activities and workouts. We loved the bike ride. You can walk the beach as well. Luana is the best waitress at the beach. We love to eat at the Veranda. Santiago, Francisco, Yeneth and all the rest are so amazing! We love the piano music during dinner. On Tuesday nights, they have a live band who is sooo great! We danced all night. It was so much fun. We love this place. We have stayed different places in Cozumel for 20 years twice a year and this is our favorite place.

Room Tip: We always get an ocean view room and we've never had a bad view! It's always been quiet, abl...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MJFUNLOVETOTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Cozumeleno Beach Resort

Property: El Cozumeleno Beach Resort
Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#14 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel

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