The hotel itself was very clean and well maintained. I had an ocean view with a balcony. I like to sit out there after diving and just relax. The bed was very firm. Much more than I care for. But tolerable. The decorations were well place and maintained. You can tell the staff takes pride in the appearance of their hotel. The pool area was large and accommodating. Very clean while I was there in spite of all the rain.
The staff was excellent. Everyone I dealt with was friendly and would do what they could to assist us.
One of my biggest concern was with the phone system. It worked occasionally at best.
The food was just ok. A lot of it was left overs and concocted into other dishes. They did not waste anything. Breakfast was by far the best meal. Lunch was ok. Dinner was fair. For the price paid and location I was willing to over look the food. We were in walking distance to town and other eateries.
The rooms were always kept clean and supplied. There would be different animals made from towels on our beds everyday. It became a treat to see what would be next.
Water coolers were place everywhere. We were encouraged to use reusable containers to reduce plastic waste. I like this idea but...I kept leaving my water bottle in places. LOL
I will consider this location on my next visit.
- Official Description (provided by the hotel):
- This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more less
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- Also Known As:
- Hotel Cozumel Cozumel
- Hotel Cozumel Resort
- Cozumel Resort