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“Friendly, Caring Staff”

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Playa Azul Golf, Scuba, Spa
Ranked #7 of 52 Hotels in Cozumel
Certificate of Excellence
Reviewed 21 August 2014

This was our second time back at this wonderful hotel. The staff are all wonderful and very accommodating. Carlos and Kermit are my favorites. They make you feel very welcome and at home. We did the all inclusive again, plenty of alcohol and choices of food. This time I did the spa, which was very relaxing. Snorkeling is awesome here, plenty of fish and shells to see. Even saw a starfish this time. Beach is small but intimate and not over crowded. The rooms are always clean and comfortable. The only bad issue is no shuttle to the hotel, and you can not call a cab. You have to arrange a group shuttle from the airport. Hotel is located close to town. Cab service is never a problem.

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Twinsmom1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 3 September 2014

Greetings from Playa Azul!!
It is a pleasure to read that you had a great time, that you loved the hotel and you felt like home.
I will comment your issue about the shuttle to the hotel.
We hope to see you in a future.
Best regards
Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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209 - 215 of 637 reviews

Reviewed 7 August 2014

The staff at Playa Azul was amazing! The reef was great for snorkeling right in front of the the hotel. The food was good, as well as the alcoholic beverages. I did the all inclusive option and it was the best choice; no limit to food or drink at Playa (I know other hotels do have fine print to their all inclusive).

Room Tip: All rooms have an ocean view. . . so really any room works..
See more room tips
  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
3  Thank Angie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 18 August 2014

Thank you very much for posting your beautiful comment!! It feels so good to know that you had a great time.
Thank you very much for your preference.
Kind regards
Ana

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Reviewed 4 August 2014

It was a nice small resort. Food was good along with the service. The rooms are very clean. Snorkeling is good right in front of the resort. The beach area is small and the entrance into the water is very rocky, you can just swim out over the rocks and see some of the most beautiful fish. the water is very clear. Carlos was great!!!

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
5  Thank Sherry21542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 18 August 2014

Thank you very much for your nice comment!! We all look forward to having the pleasure of welcoming you again very soon.
Kind regards
Ana

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Reviewed 22 July 2014

We stayed 8 nights and had a wonderful time! Food was better than expected and a great selection too. Staff was so friendly and helpful and really made our stay memorable. They set up a table for dinner out on the sand just for us and served us lobster and wine! What a wonderful romantic evening. A small but intimate hotel where everyone knows your name. Rooms were nice and clean and always an unexpected special touch on our pillow. I love this place and I would stay there again and again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank brenda_dobbins5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 18 August 2014

Greetings from Playa Azul!!
Thank you very much for your beautiful comments, we love to hear that you had a great time and wish to come back again and again. You are part of Playa Azul family and we all look forward to having the pleasure of welcoming you again very soon.
Best regards
Ana

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Reviewed 21 July 2014

We never stayed here but we did see the rooms. They were well appointed and clean. The best part of this place is the beach and the outside area. There are many cabanas and lots of staff to serve you drinks and lunch. We spent many days here drinking, eating and swimming. Wonderful spot!

  • Stayed: December 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Skyturtle101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 18 August 2014

Hola from Cozumel
Thank you very much for posting your review and we hope to read another one as a guest at Playa Azul. Let us show you how we love to pamper our guests and make them feel as their "home away from home".
We all look forward to having the pleasure of hosting you in a future.
Kind regards
Ana

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Reviewed 20 July 2014

Amazing staff all 9 days! Great food. Wonderful smoothies. Awesome snorkeling on property. Can't wait to go back! All inclusive is def. worth it. Loved that each day they did towel animals. Kermit and Carlos were awesome!

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 18 August 2014

Greetings from Playa Azul
We appreciate your comments and love to know that you can't wait to come back. We will be here to pamper you, you are part of Playa Azul family and we will be more than happy to host you every time you come back. I will let know Kermit and Carlos about your review!!
Best regards
Ana

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Reviewed 16 July 2014

This was our first stay at Playa Azul. We stayed for one week and every minute was pure bliss. All of the staff was very friendly, and always ready to help in any way. We chose the all-inclusive package and it was definitely worth it. We ate at the outside restaurant for every meal and never once got tired of the food. The only thing you had to pay extra for was steak or lobster and they told you that out front. It was probably one of the best resort restaurants we have ever been to. And right across the street is some of the best key lime pie you could ever have! The room was always clean and tidy when we got back. There was hardly anyone there when we went (or so it seemed) so we basically got the whole resort to ourselves. My family scuba dives and the dive shop they have set up is amazing. All of the dive masters know what they are doing and will always find neat things for you to see. Or you can book excursions through them (we snorkeled with Whale Sharks!!!!!!).

They was construction going on next door but you could never hear it unless you went right next to it. The only thing we could find that was slightly inconvenient was that it would take 2 to 3 minutes for the shower to become hot, but they put a sign to warn you so we did not find it that big of a deal.

Basically if you wanna have a great time come to this hotel, you wont be disappointed!

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this reviewResponded 18 August 2014

Hola from Playa Azul
Thank you very much for your detailed comment!! Comments like yours help other guests to know us and decide to stay with us. We are very happy to hear that you enjoyed our menu and had a great time diving with Chris at Blue Dream.
I will report the shower issue so we can fix it and give you and all our future guests a better service.
We will be waiting for your next visit.
Hasta pronto
Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Playa Azul Golf, Scuba, Spa

Address: Carretera a San Juan Km 4 | Zona Hotelera Norte, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Cozumel
#4 Spa Hotel in Cozumel
#4 Top resorts Hotel in Cozumel
Price Range: £138 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Azul Golf, Scuba, Spa 3*
Number of rooms: 50
Official Description (provided by the hotel):
Playa Azul Golf Scuba Spa is an oceanfront, small, charming and family run hotel distinguished by its personal service from the staff and owners. A truly home-away-from-home resort for those who prefer to be close to the ocean but not far from their room. For those who like to enjoy a wonderful gastronomic experience and friendly atmosphere. Playa Azul is a Golf and Breakfast hotel but if you prefer the All Inclusive vacation our resort offers the best menu (a la carte) both for food and beverages. ... more   less 
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Also Known As:
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Resort Scuba
Playa Azul Cozumel

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