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“Diver's Paridise” 4 of 5 bubbles
Review of Playa Azul Golf, Scuba, Spa

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Playa Azul Golf, Scuba, Spa
Ranked #4 of 51 Hotels in Cozumel
Certificate of Excellence
Houston
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Diver's Paridise”
4 of 5 bubbles Reviewed 24 August 2009

Playa Azul was a fantastic little resort. We went in August and the hotel was less than half full, which was awesome. Always beach chairs and very good service! Our primary goal of our long weekend was diving and we couldn't have picked a better place. Prodive Mexico has their dive shop at the resort and the staff is fantastic and the diving even better! We booked the trip through Prodive and got a very good deal! Don't expect a five star resort but the hotel is clean, the rooms are good, each room has a fantastic ocean view, and the people are great, very friendly and the service is equally great! The only complaint I have is that I'm back in the office working and not out there at Playa Azul. Thanks to all the hotel staff and the Prodive staff for a great weekend get-away!

  • Stayed August 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HoustonSundivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • English first
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  • German first
  • Italian first
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  • Spanish first
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English first
Helensburgh, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 August 2009

We stayed in the Garden House for 9 days in August. It was excellent value for money, 4 king beds, 3 bathrooms, sitting room, dining room kitchen, all for the price of a suite in the main building. Lovely pool, lovely beach with chairs, palapas and bar. Breakfast was excellent, nice menu for dinner/room service. Excellent service provided throughout.

  • Stayed August 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chocolate_Pudding1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 16 August 2009

We stayed at Playa Azul for a week and practically had to be dragged away. This is was the perfect hotel for us for a number of reasons:
1. Visual appeal. This hotel is not a huge white cube but a very pretty yellow four-story building with mature landscaping, colorful flowers, a family of turtles living in the courtyard, and interesting artwork inside. It is a pleasure to walk into the lobby, and a pleasure to walk into the rooms. The location is perfect: a quiet and serene spot only three miles from town. For my morning runs, I faced the difficult decision to go either north (peaceful dirt road among mangrove trees) or south (along the ocean into town and back) .

2. The best beach we saw on the island. Our room had a direct view of the ocean, and we just walked down the stairs to get to it -- not across a busy road. The beach itself is like a postcard: white sand, turquoise water, great snorkeling.

3. The attentive service. Because of its smaller size, this hotel succeeds in making everyone feel welcome. It also appears to attract mostly nice guests. The breakfast, served right next to the beach, was wonderful, the rooms always spotless, with cute towel sculptures. The diveshop staff made learning to scubadive a very enjoyable, personalized experience.
It would have been nice to have a minifridge in the room, but this was not a huge issue.
We have never gone back to the same hotel twice, but will break this rule for Playa Azul.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katrin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 August 2009

My wife and I just returned from a 6 night stay at the Playa Azul and it was the most relaxing place we have ever been too.
Flying in and taking the shuttle took us 15 minutes and we paid $12 for the trip. We decided not to walk and take the taxi because it was so hot out and it worked out well.
We got the the hotel and Gina was great at the front desk. Ricardo, who I was emailing before the trip, came out with 3 shots of tequila as we were signing the paperwork for our check-in! Great start right there. We had an ocean view room and it was perfect. Great views of the pool and the shore. The place itself is so quiet. If you want a party resort, go elsewhere. We were there to celebrate my wife's 30th bday and just wanted to relax all week. This is the perfect resort for it. The water on the beach is amazing. It is truly like a postcard. The pool is small and perfect to lounge around in from time to time. You honestly feel your on a private beach/resort beacuse of how quiet it is. Breakfast was amazing each day and we had lunch on the beach in our lounge chairs everyday with awesome drinks, you just can't beat it. The spa is wonderful as well. Get the full body deep tissue for an hour ! We were in our room by 6 every night and got ready for dinner as we ate out all 6 days. The taxi into town is 70-80 pesos one way. We loved that this was not an all-inclusive because the dinners we had were awesome. Some of the best spots were Casa Denis, Casa Mission, La Choza, and La Veranda. Bottom line, if you want a romantic getaway at a quaint resort that treats you like gold, go here. We will never forget it. Thanks to Gina, Ricardo, Felipe, Carlos, and all the others for making it great!

  • Stayed July 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vandro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 July 2009

The Hotel:: Had a room on the fourth floor, didn't notice any smell or see any hurricane damage. They want a credit card at check-in for a $200US hold. Room was very clean and felt large, although being on the fourth floor we had a vaulted ceiling, so possibly the lower rooms would not feel as big. A/C unit and balcony only, no ceiling fan. Since I had a cold I'd have preferred a fan and left the balcony door open instead of the A/C unit all night but oh well. We booked online and had two double beds instead of one king. Breakfast was included for us and was a decent buffet. Fruit, bread-goods, cereal, omlet station and eggs/bacon/hashbrowns and some other more local-looking fare I didn't try. Hotel has wi-fi but we could only pick it up in one corner of our room. I think their wi-fi is one residental wireless router sitting on the front desk. It beat international air card charges though.

The "beach club" to the north of the hotel was closed when we were there as they were redoing the floor. Looks like it will be nice when done. Within the main hotel is a lounge/bar area, an 'upscale' indoor dining area, and the outdoor restaurant where the breakfast buffet is located. Although there are separate menus for the indoor and outdoor area, you can order from either menu regardless of where you're seated. We though the prices were normal for what you'd pay in the US for lunch/dinner dining out. The 'upscale' menu was more $$$. Service is friendly and good. We tried to speak Spanish as much as possible but that was our preference and not because it was necessary, everyone spoke the needed English to assist the guests. We requested iced tea at one meal and they went through the trouble of brewing hot tea and making two glasses from scratch for us.

We wanted to eat at the lobster place across the street after reading good reviews on TA, but they are -cash only- and we were sadly out of cash on our last night.

The water right off the beach is beautiful. It is a little slippery getting in because of the rocks, so you can jump off the pier or wear water shoes if you're concerned. Current was noticable but not difficult to swim against. If you swim out and turn left (south) off their pier and swim against the current to the next large pier, the south side of that pier had almost as much marine life as we saw on our dive trips, including the largest anemone we've ever seen. Then you can drift back to the P-A pier with the current.
Didn't get to try the spa, although the treatments in the room brochure sounded divine.
Dive boat left from the P-A pier around 10, which is wonderful vs the 8a.m. time that US dive shops love.

The hotel and surrounding streets were quiet quiet quiet. Loved it.

Getting There:: Because JetBlue has direct Cancun flights from Tampa, we decided to fly in there and shuttle/ferry to Cozumel. I don't think we'd do that again unless we were travelling with backpacks only and not the scuba gear and golf clubs. To get the bus from the airport find the ADO ticket sales all the way at the far end of departures, at the opposite end from the taxis. To get there you must brave every taxi pimp and timeshare sales man there. You will also have people that will offer to take your bags or show you to the bus that look official but are just working for a tip. They will try to take the bags our of your hands so be firm. The bus to Playa Del Carmen runs ever 45 min or so and was less then $10 p.p. You can buy inside or there is an ADO worker outside selling tickets from a tearsheet. There are private shuttles and taxis. If you're ok paying $90 for a taxi, just fly direct to Cozumel and save the drive time, it's probably the same price difference over a Cancun ticket. Once you get off the bus in Playa, walk south from the bus station past the square two blocks, then turn right toward Sr Frogs and you'll see the Ferry pier. The ferries also run about once an hour and were another $9 or so. They will check your luggage when you get on the ferry. Getting your luggage back is a big free-for-all of everyone shouting at the porters to bring their bags to the barrier. They do check claim tickets so theft is less of an issue then waiting a long time to get someones attention to bring your bag over.

The taxi at the pier to P-A was $9 USD. That is more then it should cost as we learned on later trips, it was 90 pesos on the rest of our trips. Pay in pesos if you can, the street conversion you get on USD is not in your favor. It's a 10 min ride or so north to P-A.

We did golf on our stay, and brought our on clubs. The front desk said we could walk to the golf course, and it was 'about a mile'. It was probably closer to 3 and it was hot. So call a taxi. The course was beauitfully maintained. We were hoping to see some crocs but didn't, although there was a wild bore on the driving range. We teed off at 8:30 and it was mostly empty, but when we made the turn the driving range was full. It did get hot for the last nine. As a previous reviewer said and was true, bring half the clothes and twice the golf balls.

Getting Around and Town Stuff: The town is geared for cruise ship passengers and those are the shops you'll get. Local keepsakes and then the usual designer shops and Diamonds International. I guess you could walk to town from P-A but it is quite far. We rented a scooter one day and took the main road across the island and then all the way around the south end. Again, quite far and almost more then the poor tired scooter could handle. There is nothing on the west side of the island other then some rocky beaches. There are 7-11s and OXXOs near the square to buy snacks.

When you return to Cancun airport, you can get your ADO tickets on the Cozumel pier, next to the Ferry tickets. The buses leave on time, so allow time to get off the ferry, get your luggage, and walk to the bus terminal when selecting your bus time. Now that we've done the Cancun airport once it seems much more do-able, but it took so much time off the trip, several hours each way, that the layovers on the non-direct Cozumel flight would have been less time.

We would go back to P-A for sure if we decided to visit Cozumel again, although I think our next stay will be on the mainland, or we'd fly direct into Cozumel We came for the diving in Cozumel but heard from other divers that the trips off Playa are equally nice, and I could do without the additional ferry hassle. Our only complaint about P-A was lack of a shuttle. Especially since they advertise the golf, they should at minimum have a shuttle to the course. A town shuttle would be nice too.

  • Stayed July 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank halfdragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing, MI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 May 2009

After a great wedding we took off to Mexico the following day. We flew right into the Cozumel airport, and made it past the timeshare people (orange shirts= stay away) without any hassles. We booked the shuttle to our hotel, and were dropped off promptly. Checked into the hotel around noon without any problems. Had to leave the credit card on file with a 200 USD or 2000 peso limit. I already paid for the hotel through travelocity and was a little nervous at this especially since my brain was not thinking pesos at the time. Front desk spoke english very well and explained everything very well.

Spent the afternoon unpacking/snorkaling right outside on the hotel's beach and just enjoying the sun. Had a late lunch/early dinner at the resturant right next door (I think it might be part of the hotel never asked). The food was good here, though the service was slow. Most of the staff didn't speak english well so we had to talk with broken spanish/english. After dinner we met with one of the excurtion organizers that the hotel arranged for us. Planned all our activities without any hassles.

Everytime we wanted to go into town and leave our little haven (the hotel/hotel's beach) the front desk would radio a taxi for us. While we were gone our hotel room was always cleaned spotless, and a new bottle of water (1.5 liters) was left everyday. The water was a nice touch as it made our travels/adventures easier without having to stop and buy bottled water.

The hotel also has its own pier, and after our deep sea fishing trip we were dropped right off at our hotel by the fishing charter company. This was EXTREMELY helpful as there were four cruise ships docked at the time. It would have been impossble to get a cab in town back to our hotel.

We also took advantage of the Cozumel Golf Club membership and went golfing. It was a beautiful course, and the greens fees were waved do to our hotel. The hotel spa was also very enjoyable, and was easy to make an appointment for the same day.

When you are winding down at night and not enjoying the surf from the oceanview balcony the wide variety of TV channels were a nice reminder of home. The had all the cable channels we have here...just some are in spanish, which was cool. Note that every single room at this hotel has an oceanview.

Overall, this has been one of the best experiences I have had at a hotel, and I travel about 70% of the year on business. I am not big into going places twice, but would make an exception for this lovely hotel.

  • Stayed June 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brezze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 27 April 2009

My wife and I stayed at Playa Azul April 18-25th. We were there for a friend's wedding. To start with arrival at the airport was easy and hassle free. The hotel is relatively close so once you get your stuff its about a 5 minute drive to the hotel.

Playa Azul is a small non AI resort, the grounds are well kept and the building is in good shape. Its taken a punch or 2 from past hurricanes but that is the case with many of the hotels on the island. The lobby is open, there is an inside bar and restaurant and an outdoor set. Inside the hotel is clean, and the smell of cleaning solutions mixes with the sea breeze. The staff is always sweeping and mopping. I observed the staff in the early morning cleaning the beach and beach chairs as well.

The rooms are basic. TV, some chairs and suitcase stands. The views are all pretty decent. Some are better, or maybe different is a better term, than others but they do all face the water. We were in room 303. The balconies were good sized with table and chairs. For the most part everything is tile and stucco and this keeps the damp, musty smell down. Its hard for any Caribbean hotel to totally eliminate that, but it was a non issue at Playa Azul. I was hoping for an in room fridge, but that was lacking. My guess is since they have a beach bar and indoor bar that is staffed, they would rather have you buy drinks there and leave tips. We did do that, but we also did not have an endless budget and I highly recommend taking a cab to the Mega in town, getting a styrofoam cooler and ice and stocking up on beer, limes, snacks and almost anything else you want or need. The Mega has it all. We spent $83 US. and had supplies to spare. We still ate and drank our share at the Azul to spread the wealth so to speak.

We did walk to town a few times, its not a short walk. Cabs or rental cars are a must if you easily want to access town and leave the north end. The north end is quiet and you get away from the crowds and hassle. A quick trip by vehicle gets you into the action.

The beaches on the north end are mostly man made, or iron shore beaches. They are somewhat rocky. Here's the plus and minus part. The plus side is, the water is absolutely beautiful. At Playa Azul the beach is small and there are some rocks to deal with getting in and out of the water. Once you get in you can walk out on flat sheets of rock and easily get to deeper water. There are areas that have white sandy bottom and you will feel like you are in a swimming pool. I used the pier and jumped in a lot. There are plenty of photos of the beach here so you can get a good idea of what to expect. I really like the beach. I guess the negative is you can't run right from the sand into the water and splash. The plus side is the rocks make for good snorkeling. Crystal clear water is a huge selling point for me. Skip 2 resorts north and look at the Melia's murky water. I'll take the Playa Azul beach over that any day. Also note some north end resorts like the Coral Princess don't have a real beach at all. They have a sand area but you have to actually climb down to the water and you are already in over your head. The beach at Playa Azul spreads beyond the resort so you can go to either side and get a little different version.

The service at the hotel is good. The breakfasts were free and pretty enjoyable, buffet style. The staff leaves you alone unless you ask for something. I really like the Mexican culture. The people are very polite, and enjoyable.

My only gig on this resort is that it seemed to be a tad on the expensive side. We did fly direct into Coz which made our trip more expensive, but the hotel itself was similar to the basic style hotels we stay in in Playa Del Carmen. Its not way over priced, but its not budget Mexico. We also enjoy the Virgin Islands and have hit Mexico because of savings. This trip brought us close to the price range of the rest of the Caribbean.

We would certainly go back to Playa Azul however.

The dive shop is great. Sherif and Pablo are very experienced, confident instructors and safety is always first.

Safety and security was a non issue. The in room safes were good, the resort had security at night, and we even had trouble getting the maid to take the tip we left her the first morning. We had to slide the money into a more obvious spot and put it on a paper saying "Gracias" the next morning before the money was taken.

Go and have a great time!!!!

  • Stayed April 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank gio1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Azul Golf, Scuba, Spa

Property: Playa Azul Golf, Scuba, Spa
Address: Carretera a San Juan Km 4 | Zona Hotelera Norte, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Playa Azul Golf, Scuba, Spa 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Resort Scuba
Playa Azul Cozumel

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