I really wanted to love this property, but the service was so bad. The location is beautiful - right on the water with a nice (but small) pool and a small grotto facing the ocean. But the location couldn't make up for the rude service. Also, their Wi-Fi doesnt work in the rooms and only rarely works in the lobby. If you need access to the internet for any reason, stay elsewhere.
Location - infinity pool and beautiful jacuzzi extending into the ocean
Small, artificial "beach" is artfully designed
Lobby is clean and comfortable
-Rude staff - rarely acknowledged guests
-No WiFi in the rooms (the front desk pretends like there is WiFi in the rooms, but after working with them for over an hour, rebooting routers and computers, nothing)
-Bathroom smelled like something had died in the drain
-They advertise a dive shop, which is actually just a deserted shack. So if you are a diver, dont expect any type of dive support
-As mentioned in many reviews- they do open up the pool to non-guests, guaranteeing that the pool will always be crowded.
-no minibar or fridge
-very loud A/C unit
This hotel is beautiful on the outside, but really not worth it.More
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