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“Gracious Staff and Awesome Rooms”

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Casa Mexicana Cozumel
Ranked #6 of 53 Hotels in Cozumel
Certificate of Excellence
breckenridge,co
Level 6 Contributor
116 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Gracious Staff and Awesome Rooms”
Reviewed 17 November 2006

We just returned from Cozumel on Saturday night, returning to a Colorado snowstorm on Sunday! We were 3 couples, 2 of us had regular rooms and one paid for the ocean view. I cannot say enough about the staff- Billie, Jaime,Elena, Rosie and the numerous other staff members who made our stay so enjoyable. The rooms were very clean, the hotel has it's own water purification system, so the water out of the tap is good. The mini-frig was nice for soda and water. Billie told us that all the beds were replaced after Wilma, we have never slept on a bed in Cozumel that was so comfortable! The ocean view room was quite nice to watch the street activity below, but both of the other rooms had a partial ocean view. Jaime assisted in getting a birthday cake for my sister, and prepared a little "surprise" table for us in the dining area. This was the first time in 10 years we had stayed in town, it was nice for the other couples who did not dive, but meant a longer day for the two of us who were diving, because of the distance to the reefs. The staff had excellent recommendations for meals, don't miss Especias, Prima or Corona Beach Bar. I would definately recommend this hotel if you are going with a group of people who enjoy different activities, the central location is convenient. For divers, we found Columbia Reef to be in the best shape, especially below 65ft, but it is encouraging to see all the fish schooling and turtles and rays still around. We will definately be back!

  • Liked — cleaniness & staff
  • Stayed November 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Divecozumel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Value
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English first
Birmingham, AL
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 October 2006

Stayed there a week, to propose to my g/f (now wife) on her birthday. I'll keep it short and sweet:
The room was large.
The view was great (just be sure to ask for Ocean View - see other reviews).
The room was spotless. Every day.
The breakfast was incredible... and included in the price. If you can't make it to dinner time with the breakfast options that they offer, your stomach must be the size of North Carolina.
The staff was friendly and attentive.
Contrary to some opinions, I thought the pool was fine. It was cool, and wet. My two main requirements in a pool. It was perfect to cool off in after a long walk or snorkeling.
***Try Cesar's hand-made margaritas*** I can't stress this enough. And I can't believe no one else has mentioned them.

This hotel is perfect for adventurous young folks who like to be within walking distance of a lot of local options. If you want feel like a movie star that is swooned over and served everything on a silver platter, there's another option for you. It's called an all-inclusive resort, and they are on the North end of the island.
If you're a normal down-to-earth person who wants a clean room in an elegant hotel in a convenient location, excellent and knowledgable staff, and all for a bargain price, STAY HERE. You will definitely get more than what you pay for. I have a TON of great pictures, but TripAdvisor's Submit form keeps timing out when I try to upload them (and yes, they have been resized and are not ginormous).

Tip: Ignore the "Tourist" stand at the bottom of the escalator. It's a time-share trap.

  • Liked — Location, location, location.
  • Disliked — Couldn't stay there another week...
  • Tips/Secrets — Avoid "Tourist" stands. They are mostly time-share traps.
  • Stayed September 2005, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
12 Thank ohthelawd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marin, California
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 25 September 2006

My husband and I were in Mexico 9/9-9/16. We arrived at the hotel and were greeted very warmly. Our room was up on the 4th floor with an ocean view. The rooms were kept very clean. The beds were comfortable. The pool is very small, but we enjoyed a quick dip after returning from the salty ocean. Every morning we ate breakfast at the hotel. The food was awesome and the juices were fresh. There are computers in the lobby for guests to use. Our first two days we spent in Cozumel and then we took the ferry to Playa del Carmen for two days and then returned to Cozumel until we left. We were able to leave most of our luggage except for a backpack and our snorkeling gear at Casa Mexicana. This was awesome because we like to travel light. While on the mainland, we were robbed (sob, sob!) of all our identification (passports, drivers' licenses, credit cards, cash, cell phone). By the grace of God we made it back to Cozumel and Casa Mexicana. The staff at Casa Mexicana were very helpful and empathetic. They helped direct us to Mexican Immigration and the US Consular Agent to get some paperwork filled out to help us get through airport security when it was time to return home.


Places we ate (we split a lot of the meals because the servings were so large):

Sonora Grill- great fajitas and guacamole

La Choza- awesome soups, fajitas, tacos, salsa. The salsa is very unique and flavorful. This restaurant is frequented by the locals. If you go for lunch, ask for the lunch special- it's not on the menu, but the locals all know about it

Pepe's- great steak and rolls. Very romantic with an ocean view and a man playing the piano in the background. Expensive.

Guidos- tasty Italian food. The pizzas were delicioius and the dessert was good too. Their is a courtyard in which to sit outside. It was romantic.

Casa Denis- just off the plaza. Traditional Mexican food. Great place to people watch and enjoy the strolling musicians. The food was great. We had the tacos and a chicken sandwich (Mexican style).

La Veranda- by far the most romantic dinner. There are tables set up on the back patio. It's secluded and the gardens are fabulous. Enjoy star gazing while you eat. The food was incredible.

La Cozumelena- they serve breakfast and have their own bakery. We never had breakfast there because we ate at the hotel, but we frequented the bakery for light, cheap lunches. The ham and cheese items were delicious, as were the nut cookies.

Asadero El Pollo- they sell whole and half roasted chickens. Included in the price is tortillas, onions, rice and salsa. Very economical.

Diving/Snorkeling:

As far as diving and snorkeling goes, we were impressed with Papa Hogs. A small outfit that takes only six passengers out on their boats. They are flexible with the itinerary. Places we found that still had coral following the hurricane- Columbia Shallow, Palancar Reef and Cedral Reef. The snorkeling from Dzul Ha was pretty good for shore entry.

  • Liked — location, service & breakfast buffet
  • Disliked — pool size
  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
11 Thank explorista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Canaveral, Florida
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 September 2006

My wife and I stayed at Casa Mexicana from the 20th of July to the 27th. We have traveled to many destinations (5 internationally). You will find no better hotel on Cozumel than Casa Mexicana. We had a partial ocean view which was incredible. The staff was inviting, courteous, and professional. The rooms were spotless and cleaned daily. They have free high speed internet with 4 modern computers available downstairs. They have U.S. style plumbing (I mention it in case this is your first adventure abroad) and may be a concern to some. It's location is very central to San Miguel. My recomendations: For diving check out scubatony.com I assure you, you will have a better dive trip by booking with him than anyone on the island. It may cost a few bucks more, but it is well worth it. There is not enough space for me to tell you how good he and his captain, Carlos, and other dive master, Eric, are. They also have a fast boat and will tailor trips to you ability and needs. The large dive operations like dive paradise are a joke and you might as well throw your money in the ocean if you want to use them. For kiteboarding: barracuda beach is serviced by taxi and a great spot to ride. Make sure to meet adrian at cozumel kiteboarding. As it was told to me, "If you leave Cozumel without meeting Adrian, you have missed out." Food: Especias, Prima, and Johnny's are my favorites! I can't wait to go back!

  • Liked — The view
  • Tips/Secrets — Scubatony.com is the best dive operation on the island!
  • Stayed July 2006, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
12 Thank floridakiteboarder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keene, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2006

We had a great time in Cozumel and really happy with our stay at Casa Mexicana - the breakfast buffet was great - service was excellent. The view from our room was beautiful - we would wake up watching the boats on the ocean - it is worth the extra money to get a ocean view room. The hotel is located in the down town area - walking distance to McDonalds, Pizza Hut, Hard Rock Cafe and lots of shopping. The beach is a taxi ride away - Every day there would be a different animal made of towels awaiting us. We really enjoyed our stay and will return.

  • Liked — Clean - friendly
  • Disliked — No direct beach access
  • Tips/Secrets — The "information" booths around the hotels enterence is really a time share program
  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank pjlajara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaintLouis, MO
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 14 July 2006

I've just returned from another dive trip to Casa and again had a great time. The service was very good as always and the beds have gotten softer. My only gripe is that there is not a gym. However, there is an OK gym on Benito Juarez near the Pemex fuel station. It's a safe (and healthy) walk of about a mile. Near Benito Juarez and 10th is Los Corales 3. It's a tiny little place with great (and cheap) fish tacos. Guido's is fab and Pepe's is just OK, but is reasonably priced. I dived with Aqua Safari yet again as it is right net door to Casa. As always AS was a good choice as the staff is safe, professional and friendly. I've stayed at several other places on CZM and Casa will remain my first choice.

Helpful?
7 Thank doctormac83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level 5 Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 May 2006

Casa Mexicana was a great spot to stay in Cozumel. The rooms and hotel were sparkling clean at all times. Also, very unique and modern styling of the hotel.

Breakfast buffet was yummy - you could fill up and be ready for any excursions of the day. Lots of fresh fruits, juices, cheeses, eggs, make your own omelettes and empanadas (my favorite!). It's all served in an open air dining area.

The pool was super tiny, basically just for a quick dip while tanning on the deck overlooking the ocean. That's not the main attraction of the hotel - it's really the location and the cleanliness.

We had an oceanview overlooking the waterfront and main street, and it was fun to stand out on the deck and watch all of the action below.

The beach is only 5 minutes away if you want to swim, snorkel or tan. You could walk or take a scooter anywhere in town right from the front door.

The only thing that could have made it better was a work out room.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Ginabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Mexicana Cozumel

Property: Casa Mexicana Cozumel
Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 53 Hotels in Cozumel
Price Range (Based on Average Rates): £
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Our beautifully-designed hotel and our loving staff are ready to delight you in Casa Mexicana, like your home away from home! We're located very close to the main pier at Cozumel, just in the heart of the island. ... more   less 
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana

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