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“Great hotel for diver”

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Casa Mexicana Cozumel
Ranked #6 of 52 Hotels in Cozumel
Certificate of Excellence
Reviewed 18 December 2010

I booked a last minute trip to Cozumel and wanted to be close to town in order to enjoy the multitude of restaurants and nightlife. I've done the all inclusive scene down at the south end of the island so wanted to try something different and Casa Mexicana did not disappoint.

If you are a diver they are just about on top of Aqua Safari's shop and the pier is right across the street. Aqua Safari's small boat leaves at 0800 hours so be able to get breakfast at 0700 hours was perfect. The breakfast at CM is second to none and one can go all out with the bacon and eggs, waffles, etc. or just stick to the fruit and yogurt bar which I did. The staff were very prompt and pleasant so don't forget to tip them.

I had a room on a non-smoking floor which was immaculate and the one thing that struck me about this hotel is that they were always cleaning it. Plus when I was there they were painting all the hand railings. It is rare in Mexico to see such good care put into hotel maintenance. The view over the ocean was beautiful and the balcony provided a good place to dry dive gear.

The room was of good size with TV, wireless Internet service, and good AC. Lots of hot water and pressure even on the 4th floor.

I suppose my only complaint and it was minor was that the noise from the second floor breakfast setup could wake one up particularly the alarm on the waffle maker! I was up early anyways but that alarm would certainly awaken me if trying to sleep in.

Staff were very friendly and even more so if one tried to speak Spanish with them. I'll be staying here if diving again, but not too sure about using Aqua Safari. I'll try and post a review about them later. Very pleasant operation but they tend to stick to dives closer to town.

  • Stayed: December 2010, travelled solo
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2  Thank Dunderdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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759 - 765 of 1,099 reviews

Reviewed 16 December 2010

If you want to stay downtown, this hotel is extremely convenient. It's close to everything, and right across the street from a dock for diving. You are minutes away from the tourist area, main town, the Mega grocery store, etc.

The room and hotel were very nice, extremely clean, and it comes with both a small refrigerator in the room and a full breakfast included (any type of eggs, pancakes, waffles, fruit, etc - and really good). It also has free internet access in the room, and it was fast!

I personally found the price to be incredibly good, and well worth the money. That said, you can stay for ~$30-40/night cheaper just a few feet away if you are OK not having a full breakfast/internet/etc. So if you are one of those people who just want a cheap room; I'd recommend looking elsewhere.

If you want to wake up, check your email, walk 15 feet and have an incredible breakfast and then go outside and hop on a boat for diving - this hotel would be VERY hard to beat. Extremely, extremely convenient.

  • Stayed: December 2010, travelled as a couple
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Thank sdnerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2010

I hope they improved their food quality by now.

The first time we stayed there was ok, although the noise level was high, we constantly heard noises from above. The second time, we had a really bad food poisoning from their breakfast buffet which killed almost our entire trip. We didn't eat any dairy, so most likely, it was from the cut fruit we had in the morning. The doctor determined it was the breakfast that hit us, very unlikely from dinner (timewise).

  • Stayed: January 2010, travelled as a couple
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Thank sfyoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2010

We stayed at Casa Mexicana with a small intimate group of old and new friends for a week of diving and relaxation over Thanksgiving week, and we weren't disappointed by our choice. In fact, when we return to Cozumel (and we will!), we hope to stay again at Casa Mexicana - I couldn't imagine staying anywhere else.

We had a smoking room (rare in a hotel these days), and all rooms have a decent sized balcony with lounge chairs. The purified water from the tap meant no bouts of "Montezuma's Revenge," and the rooms (we had two comfy double beds) are well-kept by the attentive housekeeping staff. Ours had a small refrigerator (good for freezing bottled water to take to the dive boat) - after dive drink of choice was a cold Dos Equis con limon y sal or two...

The open-air lobby was a delightful place to gather for drinks before dinner, and our little group "owned" the curved balcony that overlooked Ava. Rafael Melgar, the water, and one of the large commercial cruise ship piers for most of the afternoons, where we lunched on crackers and cheeses, sunned ourselves, and enjoyed the warm evening breezes after dinner.

The staff is friendly, polite, and helpful, especially the bar and wait staff (the hotel offers a pretty decent breakfast spread each morning, included in the room price, so you don't have to go diving on an empty stomach). Tip them well...they deserve it.

As for convenience, being downtown San Miguel is a big plus...we were within a few blocks of our dive shop (Dive Paradise - one of the best), and within walking distance of every restaurant (and there are some world-class places down there). Being on the main drag, of course, there is some street noise, and our room faced towards the "rowdy" section (Senor Frog's/Carlos and Charlie's/Hard Rock Cafe, all located right next to one another at in the Punta Langosta shopping mall) so we did hear some rock and roll when the balcony door was open, but that was rare.

Additionally, while the hotel was not crowded for most of the week, the guest population swelled the weekend after Thanksgiving, for the 25th Annual Cozumel IronMan competition, with both competitors and families maxing out the hotel's capacity. Nevertheless, we never felt cramped, and watching the runners from the lobby balcony was a plus.

I'm hesitant to recommend the Casa Mexicana too highly...I'd hate to have to share it with a capacity crowd all the time...although it's not a secret place, it's still a hidden jewel.

  • Stayed: November 2010, travelled as a couple
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1  Thank kjhine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2010

We stayed at Casa Mexicana for four nights. We were greeted with welcome cocktails and moist towels, the staff were very friendly. We got a room with street view because the ocean-facing rooms were unavailable. The room was huge, very clean, and had a large balcony with two chairs and enough room for probably 8 people to stand. I would recommend getting the ocean view rooms if possible. There was a little noise from the street, but nothing that kept us up. The hotel is so clean, and I think it has a really clean smell throughout. We love the location on the edge of the center of town because we could easily walk to restaurants and around the square every night. The breakfast each morning was delicious! My husband loved the little fried empanadas.

The pool and lack of beach is the worst thing about the hotel, but when we wanted a pool, we walked down the street to the Baraccuda Hotel, which has connected to it the No-Name Bar. The No-Name Bar is open to the public, has a pool, and even a little beach. The bar is popular with the cruise ship staff, so there's great people-watching there! We stayed at the Baraccuda before, but the location of Casa Mexicana made us pick it this time, and we'll do so again primarily for that reason. And when we wanted a beach, we rented a car and drove to the other side of the island, where the beaches are beautiful! We love Cozumel, and we will definitely stay at Casa Mexicana next time!

  • Stayed: April 2010, travelled as a couple
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1  Thank LINZIEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2010

this is one of my favorite hotels in Cozumel. It's location is perfect, you can walk to every
thing..the plaza, resturants,the movies, shopping.
The hotel is clean, comfortable, and I love the included breakfast!
.

  • Stayed: August 2010, travelled solo
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Thank prdavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2010

My Wife and I stayed at this hotel 12 – 18 Sept, 2010. We could not be more pleased. We were greeted upon arrival with a warm hola, a cold minty face clothe to freshen up with and a nice pina coloda type drink. We were immediately checked in and given the exact room type we requested. The lobby and atrium are bright, open and airy. All areas of the hotel were spotless. Our room on the 5th and top floor was beautiful, comfortable king size bed, small refrigerator, flat screen TV, oh and a gorgeous view of the Caribbean Sea. The maid was in everyday and cleaned the placed top to bottom, we noticed they actually change the blankets and comforters after each guest as well, we have never seen this before and we have stayed in many 5 star resorts. The location could not be better, just on the very edge of town, it is a easy walk to everything you want to do. We always get a car everywhere we go and intended to get one this time but soon discovered there was no need. The included breakfast buffet was good. Took us a couple of days to figure out the best way to enjoy it is to have them make something fresh for you, eggs, omlets, French toast , pancakes, etc, etc all made to order, all included in your room rate. We dove with Aqua Safari all week which is 3 doors down from the hotel with the dock right across the street. The dive shop was great as well, we will dive with them again in Jan, if not sooner. If you have a family with children that want a big pool and a beach across the street, this is probably not the hotel for you. They have a pool, but it is very small and sort of in the lobby. The Caribbean is across the road but there is no real beach to speak of. The only issue we had was the 5th floor is a smoking floor, our neighbors in the room next to us appeared to have one goal, to smoke as many cigarettes as they could, I swear they never left the room. Occasionally we would get a very strong odor of smoke in our room. This was very unpleasant. We also could not enjoy our balcony because they were always outside smoking. We ask the front desk what they could do. They offered to move us to the 4th non smoking floor (now we know). They also told the people not to smoke on the balcony, which they did stop. We decided to stay in our room and just deal with it. Next time we will stay on the 4th floor. For my Wife and I ( both marathoners and divers, in our mid 40’s ) this was the perfect hotel, We will be back many times.

  • Stayed: September 2010, travelled as a couple
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Thank crisenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre calles 5 y 7 | Frente al malecón, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 52 Hotels in Cozumel
Price Range: £61 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Our beautifully-designed hotel and our loving staff are ready to delight you in Casa Mexicana, like your home away from home! We're located very close to the main pier at Cozumel, just in the heart of the island. ... more   less 
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana

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