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Hotel Plaza Cozumel
Ranked #26 of 52 Hotels in Cozumel
Certificate of Excellence
St. Paul/ Minneapolis
Level 6 Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Best Hotel”
Reviewed 4 April 2014

This was the nicest hotel of our entire trip. The room was very spacious. The hotel was very modern and the front desk staff was super friendly and helpful. We were about 2 blocks from the ferry gate. It was about a block away from the main square. There was so much to do and see that it didn't matter that we didn't have a car while we were here, we walked everywhere. The pool was very nice and it was really cool that it was on the roof of the building. There is an elevator, which is a plus. My daughter loved looking at the cruise ships in the harbor everyday from the rooftop.

The breakfast buffet was AMAZING!!! It was hot food, which is hard to find. We stayed here for 4 days and the breakfast choices changed everyday. The wait staff upstairs was great. I would stay here everytime that I came back to Cozumel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fohres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
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English first
Denver, Colorado
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 April 2014

The are at least half a dozen moderately priced hotels in the downtown area of San Miguel, which is the main city on the Island of Cozumel. This one however, has some attributes that puts it on top of the list of places to stay. Most of the downtown hotels are pretty basic, but in general, clean, with hot water and usually A/C and WiFi. This one has a couple of items that they do not push but makes them my choice, price includes breakfast and a nice sized rooftop pool, with a great view (it is half a block from the water) over the city pier towards Playa del Carmen. It is never crowded, in fact, I have never seen more than 4 people at a time at the pool. It is a short bock to the city square and there must be 20 restaurants within a two block radius from Hotel. Parking is limited, but you really don't need a car except for a trip south to the tourist beaches or the obligatory trip around the island and there are many options to do that without having to rent a car. One public beach within walking distance: Playa las Casitas & Love Cafe, directly across from the Navy barracks and near the airport road on Melgar. Until the Love Café opened was mostly a local’s hangout. It is a mix of rocky/coral shore and sand. The Love Café opened in September, 2011 and is great place for a sunset drink, food and their house band Red Eye. There are several nice statues and monuments along this area. It is very pretty at night and makes for great sunset photos. If you need snacks or beverages for the beach, across the street here is a convenience store called Sedena.

The current almost always runs South to North due to a re-circulating eddy. This is the opposite of the normal flow. A few hundred yards offshore, you will find large blocks of concrete from the rebuilt Puerta Maya pier that attracts large numbers of fish. The depths are about 10’ to the structures and 20’ to the seabed. You will find lots of fish here. Further out and no longer marked with floats, there are two sunken ships. There are two ships about 75’ apart and are on the same axis with each other. For safety, do not attempt this trip alone as you will be 1/3 of mile from shore. You should also consider taking a dive flag or dive sausage with you as there can be a lot of boat traffic.

The staff at the Hotel is very friendly and helpful. So, not a 5 star resort, but great downtown location, convenient to shopping, eating and drinking, good value and I recommend it. Neal

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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Helpful?
3 Thank NealHart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 April 2014

Great hotel in a very convenient zone (downtown) a block away from the boats departure and close to all the tourist services like car rental, diving and fishing trip services. Great if you are looking forward to getting to know the island of Cozumel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roatan, Honduras
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 March 2014

To start things out, my friend and I were looking a good hotel and dive package. Hotel Plaza provides just that. they are partnered with Blue Magic scuba. Their prices were great for the diving and room amenities. The room is adequate and the AC worked well. the diving with Blue Magic was amazing. This is a HUGE value. I would do it again in a heartbeat.
+The complimentary breakfast was was way better than average.

Room Tip: Wet Wendy's is right behind the hotel. if you have an early morning planned advise the front des...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank iparks81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monument, Colorado
Level 6 Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 March 2014 via mobile

We stayed six nights in February 2014. Clean, comfortable, quiet, cold A/C, hot showers, great location for downtown activities. We were truly impressed with the hotel for the price we paid. They include a simple breakfast that always had eggs of some sort, fresh fruit, yogurt, breads/pastries, pancakes one day, French toast the next, coffee and juice. There was plenty of variety for someone who isn't expecting a fancy breakfast. The rooftop pool was clean and offered great views of the city and water. We have stayed at Hotel Cozumel, Melia, Casa Mexicanna, Aguilar and Casa Del Mar in the past and were very happy with Hotel Plaza Cozumel. The staff was friendly and we couldn't find one thing to complain about unless you want a beach or views out your window. Which we didn't care about. For the price....its a lot of clean, comfortable room to sleep in after a day of vacation.

Stayed February 2014
Helpful?
3 Thank Retemrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratham, New Hampshire
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 February 2014 via mobile

I stayed one night, nice inexpensive room, the included breakfast was good. Would stay here again, in the downtown area close to some very good restaurants. There is a pool and lounging area on the roof, great place to relax with a six pack and a box lunch.

Stayed February 2014, travelled solo
Helpful?
2 Thank Coronado27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 6 Contributor
122 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 January 2014

Our friend was competing in an Ironman competition so we booked this place to stay in for 3 nights.

It was not a very nice hotel for decor. It seemed more like a hostel or a surfer place with an extremely narrow elevator.

Breakfast was included and was served on the rooftop and was quite good.

The hotel is just a block from the main drag and the beach.

Prices were fantastic here too and the place was very clean and the rooms were huge.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza Cozumel

Property: Hotel Plaza Cozumel
Address: Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 52 Hotels in Cozumel
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Plaza Cozumel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Due to our location, the Hotel Plaza Cozumel offers an excellent panoramic view of the Island and Cozumel's Sea Channel. Our location and facilities allow us to meet the needs of business men and tourists that visit us. The access of Hotel Plaza Cozumel is fast from any point of the island, because we are in the downtown commercial and tourist heart of Cozumel. Walk a few steps and visit the Cozumel Museum, the Main Square and Ferry Pier in front of us.If you are planning a fantastic vacation in Cozumel then our hotel is the perfect place to stay with friends or family. An experience beyond accommodation, make your stay unforgettable. Our spacious rooms allowing our guest ton enjoy the privacy and silence needed for a welcome rest. Walk into a warm and caring atmosphere in classical light and bright colors, where you will find the comfort that you deserved. ... more   less 
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