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“Location/staff make up for this Melia being light on amenities”

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Melia Cozumel Golf - All Inclusive
Ranked #19 of 51 Hotels in Cozumel
Mississauga, Ontario
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Location/staff make up for this Melia being light on amenities”
4 of 5 bubbles Reviewed 5 January 2012

This review is long overdue as we (two couples, late 40's) travelled to Melia in February of 2011. We had a great time and enjoyed our stay very much.

One thing that should be obvious to anyone who has travelled all inclusives before - this is a VERY small resort. Only about 150 rooms, which would translate to roughly 300 guests at capacity. The guest's age will range from very young kids to very senior adults, so finding a group of energetic adult individuals to get a game of volleyball going or take part in the animation teams organized games, if that is your thing, is going to be a hit or miss at best.

Further, it is a very small resort that isn't billing itself as a 'boutique' or adult only luxury location. If you come here looking for all the excitement, energy or high-end perks that you might get at either larger or boutique resorts, you will definitely feel the lack.

With that reality check in mind ...the staff's attention to their guests was second to none. From the doormen and bellhops at the hotel entrance to the reception desk to the many dining and bar servers, everyone was working hard and with a smile.

The beach here was one of the best in the area, as far as we could tell from the walks we took up and down the shoreline. Yes, you will find coral and rocks in the water; bring water shoes and you will have no problem. Just keep an eye out as you're walking out to swimming depth. Down the beach by the pier, as many have already said, is a good spot for snorkelling if that is what you like to do.

We didn't really use either of the two pools. One is right in front of the lobby, with a bar (the bar we DID use) and the other in a courtyard between the two different sections of buildings & the restaurants. That one seemed to be used mostly by families or people wanting to sun away from any possible action on the beach.

There was the usual evening performances. We only caught one, and I do agree that the theatre is rather dark, dank and musty. The entertainment staff did try very hard, though. On two other nights there were outside events on the stone terrace overlooking the beach. Those nights were wonderful, under the moon and stars, dancing outside to a live Mexican band one night and a DJ on another occasion. Aside from that, evenings had not much going on. There was a small lobby bar where people hung out, and sometimes there would be a piano player - that's about it. Best if you have a few people to keep you company.

Rooms: We aren't tower/elevator people, not on vacation. In our emails to the hotel prior to arrival, we'd asked for two rooms near each other, on an upper floor of any building except the tower. The tower we opted out of actually has the upgraded room with extra amenities.

The rooms we were given were on the 4th (top) floor of the older building at the back end of the courtyard, and they were amazing! The view from there is spectacular; I would highly recommend this location in the resort. Because the grounds are small, we had a view below us of the pool, buffet and al a cart restaurants and then over the top of the beach front building was nothing but ocean, looking all the way across to Playa del Carmen on the opposite shore. With the drapes thrown open we watched the cruise ships sailing into Cozumel every morning, and then watched the lights of the ships as they cruised out every evening. Gorgeous!

The rooms were quite large, bed was comfortable, bathrooms were clean, nicely appointed and very functional. Housekeeping was excellent. No coffee makers provided in this grade of room, but our over-pack-much?(ha!) friends had actually brought their own with them in their carry on. We enjoyed coffee on their balcony in the morning pre-breakfast. We also entertained on the balconies in our rooms before dinner each evening, as we got lucky and received rooms with mini-fridges so there were always drinks on hand.


Re Dining: again, putting in perspective with the size of the resort, we found the main buffet to be more than adequate. We almost always managed to grab one of the few tables outside on the terrace, at beach level. Perfect view! Breakfast was always a relaxing, leisurely experience with excellent table service. The food was very fresh all day and the French toast at breakfast was some of the best I've ever had anywhere. At any meal there was always enough variety of very well prepared foods to satisfy. Lots of trays of hot foods and usually a station or two of specialities being served up as well. If you had room left for dessert, you had a good selection to choose from.

There were only two al a carts, one of which we didn't try (the indoor restaurant, I forget what that is called!). We did eat a couple of evenings at the Grill/beach side restaurant. A special thank you has to go out to Fernando, the manager there. He set us up with a couple of lovely dinners on the grill patio, even getting us a table there when we wanted to grab food from the buffet to eat. We always prefer eating outside when south. The patio grill (night time al a cart, day time for lunch) was perfect for that, right at the beach. The food there for evening was quite good, various grill selections, and the service was wonderful. Much laughter and many smiles, which always makes a meal go down better!

Best part of staying at this Meila was the location - a 5 minute, $7 cab ride into San Miguel. Because we had gotten this trip at an amazing price (about half what we would normally have spent on a high-season vacation) we had no qualms about going off resort and exploring. We spent one afternoon and evening exploring San Miguel, stopping from drinks at one location, having dinner on the patio of an Italian (!) restaurant before finally tracking down this bar called Wet Wendy's we had been reading about. It's off a side street back from the main drag but was worth the effort. World's largest margaritas! If you go there I would recommend sharing one - they are huge, but tasty!

Another afternoon we cut a deal through the door men with one of the taxi drivers ($80 for 3 hours) and had him bar-hop us around the island. First stop - Coconuts. Wonderful views off one of the only cliffs on the island. Very commercial and a bit pricey for drinks, maybe, but worth it for the views and the vibe.

Next stop was a Reggae bar, where we grabbed some cold beers, sat at a table on the beach and eventually re-enacted the famous Corona commercials. Good times. :)

Final stop was The Money Bar - and here we sent our driver home without us. This is back on the inside of the island, facing towards the mainland. The sun was setting, a live band was playing lots of Santanna, the food was excellent and cheap, AND it was 2-for-1 happy hour. Need I say more? This is a modern up-dated restaurant/bar, outside on the waters edge and would HIGHLY recommend this as a place to step out to while on the island. It was only an additional $17 to cab back to the front doors of the Melia. Split between four people, that is a bargain for the kind of fun we had.

Our other excursion was a day trip into Playa del Carmen, to meet up with our friend's sister and her group who were staying at a resort on the Mayan. We took the ferry over to Playa del Carmen (about $50 - $60 return, I think?). Spent the whole day over there, wondering around 5th Avenue, eating at a beach front grill, shopping, bar hopping. One word of warning - Senor Frog's at the ferry dock is kind of a most-do, but it is very commercial and VERY expensive. Be careful when ordering drinks. We thought we were ordering the $4 bottles of beer but they brought us the $8 mugs instead. Crazy fun, but make your way up to 5th Avenue in short order; many other places to choose from with much better bang-for-your-buck.

Sorry for the long-winded review. Just keep in mind if you choose the Melia at a good price for great service, relaxation and as a perfect jumping off point to explore all Cozumel has to offer, you will not be disappointed.

Room Tip: Top floor of 4 story-building at back of resort has spectacular views over the grounds and across th...
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  • Stayed February 2011, travelled as a couple
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7 Thank MississaugaRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (602)
Date | Rating
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English first
Houston, TX
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 31 December 2011

Well here's my review after another Richmond family Christmas vacation, again paid for by my mom (love you mom). There were 13 of us including a two year old, we stayed for 5 days and had 5 rooms at the Melia. From the begining, we pulled up to the hotel about 2:00, Checkin was a breeze and for the most part the staff was very friendly. The only problem we had with staff was lack of communication but nobodys fault. We had ground floor rooms by the kid pool. The veiw was not the best but didnt stay in the rooms that much anyways. I found them to be very convenient cause we left the back door unlocked and came and went that way. The rooms were nothing special but served us well. They had two full size beds and yes they are a little hard but didnt bother me. Yes the rooms have some musty smell to them but that is because you are on an island with 80 degree temperature so there is going to be some humidity. There will be mesquitos so bring some spray, it's expensive there.
The food was ok but mostly buffet so get there early or it will be cold. Not a whole lot of taste to the food so I had to salt everything. 13 of us and no one went hungery so there's a good chance you will make it. The restaraunt was ok nothing special but worth trying.
There were good activities at the resort, unfortunatly we went to snorkel, and this is not the hotel to do that at. The water was dirty everyday except the day we had to leave. You have to go father south on the island for the clear water. The one thing that was BAD was the night life or the lack of. It was bad and if you are going for night life don't go here. Everything shuts down at 10 and the entertainment is geared for the kids. It's mostly in spanish so we didn't understand much. The drinks seemed pretty weak as well. There tequila goes down smooth but I thinks it's cause its mostly water.
Have fun wherever you go on your vacation, don't sweat the small stuff.

Room Tip: save your money on the expensve rooms and stay in the pool view rooms.
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  • Stayed December 2011, travelled with family
    • Value
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    • Service
Helpful?
8 Thank texastraveler24_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 31 December 2011

We had a group of 15 (seven were kids ages 11 and under). At first we were leary about travelling to Mexico, but after much research and talking to other recent travelers, we felt safe with Cozumel as it is small and an island, and our taxi ride from the airport was less than 10 minutes. We LOVE Playa del Carmen, but didn't want the 45 minute van ride. We went into town one morning (by where the cruise ships dock), and we felt safe there also. The #1 reason we picked the Melia was because they actually have a beach, and it is a great one. Long beach and very soft sand. 4 of the 5 days we were there (Dec 21-25) the water was a beautiful blue. One day it was more brown and some seaweed, but still not terrible. Yes, the water next door was always blue, but they have a smaller beach and lots of rock, and the sand has many shells and small rocks and not easy on your bare feet. It is good to snorkel next door (but you get the snorkel equip at Melia, and there's no extra charge for it). We also did the jet ski, reasonable prices, and the kids loved it. We were in a Jr. Suite on the 8th floor, and would recommend it, as the rooms are bigger and there is a great view. Beds were very firm, but ours had a mattress pad so we were comfortable. Staff was very friendly and accomodating. Cleaning staff did a great job. Room safe worked well. Food was fine, some meals better than others. 2 bars on the beach, never had to wait long for a drink and super nice bartenders. If you need sand toys, footballs etc for playing on the beach, check with the activity center, they have home you can borrow. A very sweet lady braids hair and makes name bracelets, and Kevin sometimes sells necklaces on the beach and is friendly and not invasive. As soon as the sun starts going down, watch out for the mosquitos, they're ferocious. Bring bug spray. We left our patio doors open one evening and many bugs came in (they looked like mosquitos but never bit us, so not sure what they were, but we called the front desk and they sent someone up to spray, so it was fine.) Watch your step around some of the palm trees on the beach by the stairs, there are large rocks right under the sand and we had some big booboos from that (hubby lost a toenail--ouch!). When reading through the posts, think about what is the most important for you. For us it was a lot of kids playing on the beach & in the water, and this was perfect for us. We would go back again! Loved it!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank myboys03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nova Scotia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

We spent five days here, and enjoyed every minute of it. The rooms are clean and spacious, the resort is well maintained, and the food is fresh and plentiful. The beach is just steps away. There are lots of activities on the resort, including tennis, snorkeling, beach volleyball. Probably this resort's biggest asset is its staff - they are all extremely pleasant and helpful.
Just one note - if you're looking for a place with lively nightlife - this resort is not for you! There is a show each night in the little theater, but it doesn't last long. There are a couple of small bars on the resort that remain open in the evening, but we found the resort very quiet after about 9pm each evening.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank caper642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 28 December 2011

Well after reading ALL those negative reviews prior to my trip to Cozumel, I was ready to cancel my reservation. But, I decided to see for myself & good thing I did. The trip was awesome, the hotel staff was very friendly & the hotel was very, very clean. True, it is out-dated & could use some remodeling, but all in all my experience there was great! The beach wasn't as clean the first 2 days there, but it cleared up & was beautiful.

Room Tip: Rent a car & get a map....be your own tour guide!!!
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  • Stayed December 2011, travelled with family
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Helpful?
3 Thank stamayo97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 December 2011

First time we stayed at this hotel. Hotel it's self was nice. No wifi I'm rooms was kinda inconvenient and not the best on the lobby. Rooms were alittle outdated. Refill for the Fridge was kinda hard.
Beds in the room were kind hard. My husband had a terrible time sleeping. I can sleep on just about anything...but I must admit they were hard & not very comfortable.
Only was able to get in the water once, because the run off from the mangroves made the water kinda nasty.
Food was good. But some of the cooks need to smile alittle more.
Would consider staying again, but would need to take an air mattress.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NachoATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 26 December 2011

We knew when booking this place that it wasn't going to be a palace. We booked a cheaper place than usual (last stay was at the Barcelo Palace south of Playa del Carmen) but we were pleasantly surprised.
The negative reviews were a bit harsher than deserved.
This is a smaller hotel, although Cozumel hotels tend to be smaller than the playa/cancun side.
It has a very nice beach in front unlike many hotels in Cozumel. As others have written to see fish you have to go to the other side of the pier/barrier in front of the Cozumeleno.
We did have 1 day of brownish water in front of the hotel. The rest was clear.
The water was a bit cold at first (we usually go in October) but once in it felt nice and you weren't cold when you got out. We enjoyed kayaking every day.
The food was nice, nothing exceptional, expect on Christmas eve, they really went beyond expectation and provided an awesome buffet with tons of seafood (crab, shrimp, clams), leg of lamb, suckling pig and awesome desserts (cream puffs in shape of swans).
The service was always good and consistent and unlike other resorts they don't try to get you to tip them by providing poorer service to non-tippers.
Because this was the week of Christmas they had a Posada every night with pinata, which the kids loved, followed by a show. The shows were as good as the ones from fancier resorts. We saw typical Mexican dances one night, typical Yucatan ones another.
The rooms were comfortable and clean but did have the humid smell. No mini-fridge in the room, but they did put bottled water.
I did dive with the dive shop of the hotel. They were very friendly and accommodating. We saw eagle rays, sea turtles, lion fish, sting rays, eels, shrimp, lobster and tons of fish.
The dives were closer to the hotel (north part of the island). All dives in Cozumel are drift dives in front of a coral wall. If you want to dive Palancar or Santa Rosa reefs, you're better off staying at southern hotels as it takes time to get there.
We had to walk 8 minutes on the beach to the Playa Azul hotel to the dock where the boat departed, through some abandoned hotel.
We rented a jeep from the Fiesta car rental desk in the hotel and got a rusted and barely working jeep. They hadn't closed the hood properly so after an hour it slammed back open while driving which gave us a big scare. We immediately returned the jeep and got a taxi to tour us around the island instead. Try to rent from a better known company (Avis,...) if you don't want surprises.

Overall we had a good time (other than the jeep scare) and this was a great value.

Room Tip: Garden view rooms on the higher floor have excellent ocean view.
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  • Stayed December 2011, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel2dive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Melia Cozumel Golf - All Inclusive

Property: Melia Cozumel Golf - All Inclusive
Address: Carretera Costera Norte km 5.8, Cozumel 77600, Mexico (Formerly Meliá Vacation Club Cozumel All Inclusive)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Cozumel
#10 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Melia Cozumel Golf - All Inclusive 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
Welcome to one of the most charming all-inclusive hideaways in the Mexican Caribbean, featuring a long, shallow sugar sand beach perfect for wading or swimming, four restaurants, five bars, and unlimited amounts of fun. This beautiful beachfront resort is directly across the street from the island's premium golf course, Cozumel Country Club, featuring an 18-hole, par 72 championship course designed by the Nicklaus Design Group. ... more   less 
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Also Known As:
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Sol Melia Cozumel
Cozumel Sol Melia
Resort Melia Cozumel

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