Bob and his wife were both extremely nice and reasonable. The cigars are great, along with the selection of true Cubans. No worries about whether they're the real thing. My group and I stopped by twice over the course of our trip to Cozumel. The first trip we sampled a few, second trip we came back to town just to visit Havana Bob's. Bob had just arrived home after closing-up the shop for the afternoon - as it was our last day, Bob made the trip back and opened up just for us! At the end of the day, everyone was happy. He also had great accessories and was very reasonable when making larger purchases. Go see this shop if you like cigars - and don't pass-up the Cuaba's - they were my favorite.
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