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“Great service”
Review of Dive House

Dive House
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Minneapolis, Minnesota, United States
Level 1 Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Great service”
Reviewed 16 August 2014

I felt the price was fair ($97 usd for two dives). Boat size was great and super helpful staff. They didn't overpack the boat with people and they have your gear all set up for you upon arrival.

Visited August 2014
Helpful?
Thank Brandi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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208 reviews from our community

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Date | Rating
  • English first
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English first
Caribbean
Level 4 Contributor
28 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Excellent staff, like diving with friends”
Reviewed 11 August 2014

A group of us (18 divers) dove with Dive House and they are the best. You couldn't ask for a better crew. They are fun, know the reefs and enjoy diving. They have your gear set up when you get on the boat and get your next tank set up in no time after your first dive. They even take care of your gear for your entire stay.

Flash, Pancho and Gabriel lead our divers in three groups. They are fun to be with and make sure you have plenty of drinking water and fresh fruit between dives. The other members of the crew are friendly and helpful as well.

Visited August 2014
Helpful?
Thank Sharon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevensville, Maryland
Level 4 Contributor
30 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Great Dive location and Excellent Instructors”
Reviewed 6 August 2014

My family stayed at Sunscape Sabor and my daughter and husband dove with the Dive House.
My daughter did her PADI certification classwork on line and followed up with 4 open water dives with Dive House as well as pool instruction to earn her Junior PADI Certification. Her instructor was Javier and he was excellent. He took good care of her, teaching her skills she needed and watched over her carefully, enabling her to do for herself where appropriate. My husband was able to go on dives with them and was impressed with Javier as a whole.
Location was very close to Santa Rosa wall so rides on boat were only minutes away. Pool on property was 17 feet making pool work more effective.
Only complaint and suggestion from my husband was lack of packages available for multiple dives. He has always been able to get better pricing for using dive facility several times throughout stay, this operation did not offer that.

Visited August 2014
Helpful?
Thank 14Inga2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Illinois
Level 5 Contributor
79 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 91 helpful votes
“An Excellent Team”
Reviewed 23 July 2014

My wife and I dived with Dive House in mid July 2014 while staying at Secrets Aura in Cozumel. Dive House is the on site operator for Aura. We made arrangements months ago with them to accommodate us for a July visit of 4 days of 2-tank diving. As senior citizens, we prefer a dive operator that will take care of our gear for us from beginning to end. Overall, we were not disappointed. We dropped our gear off in the morning of the day before our first dive day, and it was ready for us each day we dived. On all but one day, the gear was already set up on the boat; that day that it was not, one of the boat crew took care of it right after boarding. The last day that we dived, the staff again rinsed and stored it for us overnight, and it was returned to us "ready to go" the morning we left Aura.

The main dive shop for Dive House at Secrets Aura is actually not located at Aura. Rather, the main shop is a very long walk away, and I never visited there. However, there is a very small, 1-person, small shop right at Aura. That location is for arranging for dives, paying fees, etc. The person who works at the small shop is Esau (I am not certain I am spelling his name right), and he was great. He took care of arranging for our gear to be stored at the main dive shop and for ensuring it was ready to go the four days my wife and I dived.

Dive House has about five boats of varying sizes. On a couple of days there were 10-12 divers on the boat along with two dive masters; on the other days, the number of divers was much smaller. Safety briefings were provided each day, and the dive masters generally allowed the divers to pick the dive sites. We never dived the same site twice. Water was available on all of the boats, but there are no towels nor snacks provided. Surface intervals lasted about an hour each day, and for three of the four days we stayed on the boats during them. On one day, the boat returned to the main Dive House shop.

Overall, we were very pleased with Dive House and its crews. We would sign up to dive with them again as long as they are the dive operator at Secrets Aura.

Visited July 2014
Helpful?
1 Thank jcu1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oregon
Level 5 Contributor
54 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Great staff, great boats, superb service”
Reviewed 23 July 2014

Have come to Cozumel three times with a group, diving with Dive House. They are very professional, clean your equipment for you, have good, clean boats with a reasonable amount of shade and superb dive masters. If available, choose Victor or Keiko or Javier. Charlie is a great, helpful deckhand.

Visited May 2014
Helpful?
Thank lightuhday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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