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“True oasis in Cozumel, great hosts and best value...”
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Excellent
8 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 3
Cozumel, Yucatan Peninsula

Reviews from our community

Excellent - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Tommy G
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“True oasis in Cozumel, great hosts and best value on the island !”
Reviewed 25 August 2014 for a stay in April 2014
1
person found this review helpful

We ended up staying 2 months at Cindy's sanctuary in Cozumel because it offered everything we could ask for and we loved it so much. The appartment is very well located, a minute walk to the ocean, supermarket, cinema and a 5m walk to the ferry dock.

The appartment is very modern, clean, roomy and the kitchen is very well equipped. AC is a big plus in case the fans are not enough.
On top of the big private terasse, the garden is beautiful and you can tell that Cindy puts her heart into maintening it.
Our cat loved chilling in the garden, watching over the residants turtles.
Cindy and Ivan are also both very involved in animals rescuing and always have passionate stories to share.

They will both make sure to attend your needs while leaving you enough space if desired.

For us, this is by far the best value and place to stay in Cozumel, we truly felt at home and were sad to leave.

We made great friends that we miss already and cant wait to go back !

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P
Frederick, Maryland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Pleasantly surprised!”
Reviewed 12 August 2013 for a stay in April 2013
4
people found this review helpful

I stayed at the Oasis Cozumel Apartment in May 2013 for about 10 days. I booked the reservations online with Cindy. She was prompt and helpful, making the process very simple.

The property is nice, and is gated. The location is as good as it gets - within 2 blocks of Chedraui (a large grocery store). Cabs always line Chedraui and are ready to take you where you need to go. If you like to walk, skip the cab and you'll still reach shopping and restaurants quickly.

I was particularly impressed with the lengths Cindy went to in order to make sure her guests had an enjoyable experience. Here are a few things that I was really impressed with, in no particular order:

- Cindy gave us a prorated refund when we had to cut our stay short a few days
- I sold her my remaining pesos, and she had me check Chedraui's exchange rate (vs Google's) to ensure that *I* got the better deal, which I did
- The deposit was promptly refunded upon my return to the U.S.
- When the iPad we brought had issues, Cindy brought over her laptop to let us change our flight dates

All of this and more contributed to another great time in Cozumel.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The sheer generosity of our host.
Liked least: Geez, tough one. Honestly? Nothing. I was there to eat and sleep between diving, and this place allowed me to do just that.
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bill s
Chanhassen, Minnesota
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Exactly what we needed for the trip”
Reviewed 14 July 2013 for a stay in July 2013
2
people found this review helpful

A large group of us all met down in Cozumel for some diving and I was looking for some basic accommodations as we planned to be out for lunch and dinner. Two of us stayed here and it worked out perfectly. The other person agreed to stay sight unseen and her comment about the place when she arrived was "I hit it out of the park with this place".
It has a great second floor patio to enjoy a morning cup of coffee or relax with a book. A good size dining room table (not in the pictures) and well furnished with pretty new stuff. Bathroom/shower is quite roomy with very soft towels. I don't know what they use but my towel stayed fresh smelling the whole time there (5 nights).
Bedrooms are adequate (not too large) and the beds are comfortable but not plush. Stored in the rooms were also a bunch of games, books, beach chairs, beach towels, cooler, wheeled cart for hauling stuff to/from the beach or grocery store. Speaking of which, the grocery/liquor/anything you need store is only 2 blocks away.
Kitchen had everything we needed and then some. A big 5 gal. water dispenser was provided. Plenty of pots, pans, utensils, and appliances (toaster, blender, coffee pot,...) Only dislike was all the dishes were stored on a shelf under the counter so you had to bend low and reach to get them.
Had a couple issues with internet connection but the agent, Cindy, lives next door and a quick reset and we were up and running. The A/C unit is a small wall version which takes a bit to cool down the place but works fine. Also there are ceiling fans in each of the rooms.
The place is a second floor apartment with a locked main gate and and apartment lock for security. It is two long blocks from the main road where it is easy to get a cab. Cindy provided us with a local prepaid cell phone with her #, and cab #. If we used more, we could just add to it. A big help since the others on the trip could easily contact us.
So thank you Cindy for a great place and very supportive assistance and guidance.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Away from main strip so quiet and well worth the price
Liked least: Not fancy but very practical. Exception being the very soft towels
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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