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“Sea-front location”

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Vista del Mar Boutique Hotel
Ranked #29 of 51 Hotels in Cozumel
Caracas, Venezuela
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Sea-front location”
4 of 5 bubbles Reviewed 7 April 2013

Central and very adequate place to stay in Cozumel town. Sea-view rooms have balconies with chairs offering open sea views and the comings and goings of the cruise boats and ferries. Recently refurbished rooms, large beds, AC, TV, fridge, sheets and towels were in good condition. Limited breakfast. We choose to stay here to experience the life of the town, the cruise-boat crowds, the divers heading out etc. but found it quite quiet at night. Helpful staff. Would stay here again if in town.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VamosViajamos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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335 reviews from our community

Traveller rating
    150
    118
    47
    15
    5
See reviews for
37
164
24
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Monterey
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 27 March 2013

By reading the reviews on this property, I can only guess that those who stayed at this hotel expected next to nothing from such an establishment simply because they were staying in Mexico but we frequent Cozumel often and our decision to try the Vista Del Mar was a HUGE mistake, especially when considering that another hotel we typically stay in is the next door (literally), the Casa Mexicana, and we only saved less than $10/night switching. Yes, the rooms seemed clean other than the excessive black mold on the bathroom ceilings but if you expect ANY enmities that typically come with a hotel anywhere, this is not the place for you!

You can not get ice! You have to walk down the street to buy it but there is no place to store it in the room. The continental breakfast was a disappointment, 1 cup of coffee each (which has to be delivered, there is no coffee in the room), 1 small glass of OJ each, and four small dry Mexican pastries. That’s it! No fruit, nothing else! The Casa Mexicana provided a full hot and cold breakfast buffet every morning!

Room cleaning is every other day here. The sheets had concerning stains on them every change. Every towel in the room was so torn, frayed, shredded and full of holes, you had to actually take care when using them so you didn’t get caught up in them yet they were reluctant to allow us to have any more than one per person.

This place is NOT ADA accessible! If you’re at all physically challenged by stairs, you can not stay here. If you’re there to dive, there are stairs only and NO help whatsoever with luggage or gear. Not even a luggage cart! The mattress was as hard as they get (which I prefer) but if you’re opposed to such, this is not the place for you! Furniture is minimal, a bed with nightstands and a folding TV table. No chairs in the room. We had to bring the wood patio chairs from the deck inside the room on stormy days.

Worst of all was the noise; yes, it is on the main drag in the center of all but because all the rooms overlook the main street and the pier, we did not get one full night sleep in our five nights there due to construction noise and tank noise. The hotel is located directly across from a main dock where ALL scuba tanks are picked up and delivered in the middle of the night and those delivering them take NO concern for the hotel guests at 2-3am when tossing them on and off the trucks! The Casa Mexicana rooms were set in from the street, sheltering you from such noise.

I have no doubt that many of the favorable reviews for this establishment were posted by property management themselves for they are simply untrue and they give visitors a poor idea of what Cozumel truly has to offer or what the minimum standard is for most hotels.

Room Tip: We can only assume that the closer to the street you are, the worse the noise is but frankly, those...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FromOurManagement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 22 March 2013

Located right on the main street (Malecon) in the downtown area, with a beautiful view of the Caribbean, minutes away from Plaza San Miguel, restaurants, markets and grocery store. Close to Diving Pier for pickups, if you are there on a dive vacation. Perfect spot.

Simple, accommodating, clean, comfortable, nicely decorated Mexican style hotel with a helpful staff. Spacious room, comfortable king size bed, with mosquito netting and "turn down" service. The bathroom has a nice shower, abundant towels, bath robes, and toiletries. Our large balcony, equipped with a hanging hammock chair, had a wonderful view of the boulevard ideal to relax and enjoy sunsets. Hotel could do some updates in order to maintain the building. Daily continental breakfast is served to your room every morning any time you want. Hotel needs some updates but is still great value for money.
I advice guests to pay attention to hotel safety and hotel staff since a couple of guest have had an awful experience and wrote it down on Trip Advisor on April 20th, 2012. That´s not good to read, specially when the staff involved is still there!!!. Hotel manager should write back a response to these guests clarifying the situation. Besides that, we had a good experience.

Room Tip: Spend the couple extra bucks and get an ocean view room.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadySeamaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawnigan Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 March 2013

We will stay here on our return to Cozumel every time now. The rooms were spacious and very clean and the staff - especially Mai - were wonderful. It is close to everything and if the pool is too small or cold - you can go down the street and use the pool and beach of more expensive hotels whenever you want. This hotel is a great value and offers a base for getting to whatever you want to do in Cozumel. I highly recommend this lovely little hotel!

Room Tip: get an ocean view room for sure
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 March 2013

We stayed here for 7 nights....loved this quaint, clean, comfortable and charming Mexican style hotel.

Located on the main street in the downtown area, with a beautiful view of the sparkling water, minutes from great shopping, markets, star bucks and the mega grocery store!

Our spacious room, with wide windows and a big balcony was nicely furnished with dark, rustic Mexican style furniture, comfortable queen beds and a spotlessly clean bathroom with a huge shower. The bathroom was thoughtfully appointed with abundant towels, soaps and shampoo. Our large balcony, equipped with a hanging hammock chair, had a wonderful view of the busy, palm tree lined boulevard, where we watched the passing scene while relaxing, enjoyed the sunsets and marveled at the huge cruise ships coming into port. We appreciated the daily continental style breakfast, with pastries, juice and coffee served on a tray by friendly staff. Best of all, the staff, especially Mia and Alex, were courteous and helpful. Mia, advised us on excellent restaurants, which we appreciated as we like to avoid " tourist traps " and enjoy the local fare.

The entrance to the hotel is a bit unconventional, we took the wide, tiled and decorated stairs up to the second floor, where we were greeted by Mia, a simple desk with a computer, where we were checked in efficiently.

We felt at home and were charmed by the low-key, friendly service, combined with pleasant interior of beautiful colours and furniture.

The small pool is very clean, offering a refreshing dip and private place to relax away from the hustle and bustle of the city. There is a small market place conveniently located behind the hotel, where Mexican handicrafts and jewelry are for sale by friendly merchants.

We just loved it, and will be back next year!!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bevie2218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
247 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 bubbles Reviewed 10 February 2013

You get excellent value for money at this charming boutique hotel, located right on the Malecon, and ony a few blocks from the central plaza in San Miguel. Rooms are spacious with excellent beds, clean bathrooms with plenty of hot water in the showers, and air conditioning. A small refrigerator is also provided. The staff is bilingual, helpful, and extremely pleasant. Aron was exceptionally patient in answering all our qestions. The balcony is a great spot to watch the cruise ships come and go, people-watch the Malecon, and to just hang out with a good book and enjoy the breeze. Continental breakfast is basic but includes excellent coffee and is served at whatever hour you request. The on-site pool is well maintained but shaded for much of the day. The hotel has a arrangement with Sancho’s Beach resort which allows guests to visit there free of charge. The only negative I could find is the absence of chairs within the rooms. I wholeheartedly recommend this hotel and will stay there again on my next visit.

Room Tip: The water side is worth the few extra dollars.
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diverdan28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 10 February 2013

massive room, massive bed, breakfast to room when you want. our room overlooked the marina and we loved sitting on the balcony with some beer watching the cruiseships and the hustle and bustle of cozumel's main street. central location next to ferry with loads of restaurants and bars on doorstep. staff were very pleasant and happy to make recommendations. there is a pleasant pool area at the back of the hotel. thank you vista del mar we very much enjoyed our stay in cozumel.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michaela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vista del Mar Boutique Hotel

Property: Vista del Mar Boutique Hotel
Address: Avenida Rafael E. Melgar No. 45 | Entre Calles 5 y 7 sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #29 of 51 Hotels in Cozumel
Price Range (Based on Average Rates): £
Hotel Class:2 star — Vista del Mar Boutique Hotel 2*
Number of rooms: 20
Official Description (provided by the hotel):
On the waterfront overlooking the magnificent Bay of San Miguel in the mere heart of down town. Surrounded by the commercial district, restaurants, bars, entertainment and the most prestigious dive shops.Extraordinary location for all tastes! ... more   less 
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Also Known As:
Hotel Vista Del Mar Boutique

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