We found this place on a day trip to the island from Playa Del Carmen back in 2008. We always vowed that we would stay there someday. Someday took way too long, but well worth the wait! Like other reviewers before, I am hesitant to let the ‘cat out of the bag’ about this hotel, but it is just too good to not share (we will just have to be sure and book WELL in advance!)
The staff is extremely friendly and does everything they can to make your stay pleasant. Julio has recently been brought on board and he is a great host. He truly cares about each and every guest. George is a super bellman/waiter, but definitely be prepared with some Spanish, he is still learning English. Coco, the groundskeeper, is always around, making you feel welcome with his smile and warm greeting. And the housekeeping staff did a wonderful job, our room was always clean and well made.
The hotel does not have AC, so we left the balcony doors open to the sea - and what a view from our balcony! breathtaking and wonderful. The colors are so vivid and sounds so close. At night, I am sure a few loud crashes woke us from our sleep! The hotel is dated, but they are adding a pool in front, and they are updating a few rooms with new windows/patio doors.
Since the hotel is on the uninhabited side of the island, there is no electricity. The hotel runs on a combination between solar and generator power. One night we were there, the power was off from 11PM till 6AM, but who needs power when you are sleeping? We did come with a small LED flashlight, but cellphone light would have worked fine too. There is free wifi in the lobby and dining area, handy to download that next e-book in the series you are in the middle of. Or you could check emails too for that matter.
We requested a refrigerator, which was $10 extra per day, but well worth it. We shopped at the MEGA store and got bottled water, Coke Lite and a few other food and drink items, and it was good to have the fridge to keep them cold.
If you are looking for the high-end, all inclusive, castle style resort, this place is not for you. If you are looking for a quiet, solitary, even romantic place with excellent views (did I mention all rooms are ocean front???), great breakfast and wonderful, friendly staff, this is it!
The hotel offers food for breakfast, and it is made to order, and fantastic. Highly recommend the Huevos Rancheros! A great way to start the day. for lunch, we wandered up the steps to Coconuts. food is good, drinks are ok, both a little pricey, but the view is amazing! Supper is offered again at the hotel, with arrangements being made at breakfast. There is a charge but it is nominal, especially compared to the quality of the food. They also offer wine, again for a nominal charge. And if you have a request for a particular wine, Julio will be sure to accommodate!
To sum it up, it is one little amazing gem of a hotel. We hope you never go there and take our room the times we want to go. Every other week, please flock and fill it up, as this place is awesome! =)
- Official Description (provided by the hotel):
- Ecofriendly Ventanas al Mar Hotel creates a relaxed atmosphere for guests who want a unique Caribbean experience. The oceanfront hotel is located on the east, windward side of Cozumel Island where there is always a breeze. The delicious homemade produce breakfasts is included in our rates. The great sandy beaches of the East coast, the sound of the ocean waves crashing on the rocks and the silence of the nature far away from the city offer a wealth of opportunities for visitors wanting to GET AWAY FROM IT ALL. ... more less
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- Also Known As:
- Ventanas Al Mar Cozumel