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“Beautiful and AWESOME place!!!!”
Review of Privilege Aluxes

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Privilege Aluxes
Ranked #4 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Reviewed 15 May 2014

Our stay was awesome!!!! Kathia at the front desk was the best!!!! She helped us so much and made us feel very welcome!! Miguel at the Cafe de mar was awesome too! He was very very friendly and made awesome drinks! They made our time here wonderful! We would definitely come back mainly based on their hospitality! This resort is very awesome and we love everything ! 5 stars for sure!!!!!

  • Stayed: May 2014, travelled as a couple
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Thank Crystal E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 17 May 2014

We are very pleased to know that you had an awesome stay with us.
Your recommendations will improve our staff motivation to work better day by day. We would like to express our sincere thanks on behalf of the employees.
We look forward to welcoming you back where we will always try to cater for all your needs and offer another wonderful experience.

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Reviewed 14 May 2014

First Isla Mujeres as an island destination is amazing ---- soooo much better than mainland Cancun (the Ocean City MD of Mexico). Much quitter - less expensive - more like an island - nice people - great diving - etc etc. We did it as an all inclusive as part of a destination wedding (which went fabulously) and really enjoyed it. There Satay restauarant was world class! Something you don't get at many all inclusives! Would definitely go back - another reason never to go back to Cancun!

Room Tip: If you want a whirlpool or pool - book early
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  • Stayed: May 2014, travelled with friends
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2  Thank ChiefChili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 16 May 2014

Thank you for taking the time to provide us with your feedback.
We are glad we were able to exceed your expectations and to learn that you really enjoyed your experience at Privilege Aluxes, Isla Mujeres.
We look forward to welcoming you back to this amazing island!

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Reviewed 14 May 2014

We just got home from our visit and I have to say they made us feel right at home. Food was good, you had your choices of 3 Different restaurants. Loved being able to sit on the beach in the mornings and relax with Coffee at the Cafe De Mar. Breakfast was always good. Staff were always quick to help with any questions/concerns we had.

Had a problem the last half of our stay there with someone smoking in the room beside us causing my wife's allergies to go crazy so Jesus put us in an upgraded room for the final stay of our honeymoon.

The travel arrangements made through the website (AGI Tours) was flawless. They picked us up at the airport provided us with Ferry tickets and cab to the hotel. Pickup was on time and put us back at the Airport right on time.

We will definitely recommend this hotel to friends and more then likely come back. The ONLY complaint we had would have to be the beds as they were extremely firm which wasn't kind on my wife's back, But we managed.

Room Tip: If you can get an upgrade from the King Standard would reccomend that for sure
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  • Stayed: May 2014, travelled as a couple
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1  Thank Vivar05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 16 May 2014

First of all thank you for giving Privilege Aluxes, Isla Mujeres the opportunity to offer an unforgettable honeymoon.

We are specially glad that the service provided by our staff made your stay memorable.
It is great to hear that our team made you feel right at home, which is always our goal for all our guests.

We hope we will have the opportunity to welcome you back soon!

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Reviewed 13 May 2014

Just got back from a 6 night stay. What a wonderful experience. The hotel staff were friendly, the social hub (aka the swim up bar) was full of great people (looking at you Philly, Pittsburgh, Austin and Indy), and the beach was amazing.

If you want a party atmosphere, stay on Cancun. If you want a fun, peaceful and relaxing vacation, this is the place to be!

Stayed: May 2014, travelled as a couple
2  Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 16 May 2014

Thanks for sharing your experience as a satisfied guest with others.
Your testimony is very important to us and we truly appreciate it.
We are glad that you enjoyed a relaxing vacation at Privilege Aluxes, Isla Mujeres.

We would like to assure you our commitment to continue improving to keep offering more unforgettable moments and wonderful experiences.

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Reviewed 13 May 2014

Property was spotless. Staff was amazing and friendly ....made u feel welcome. Food was delicious. Loved service on beach. Buckets of beer and lunch delivered to your lounge chair, best all-inclusive beer selection I have ever encountered. +++++Great room with hot tub and view of beach and town. Maids were great. Fridge in room stocked daily. Location is perfect. Beach was amazing. Wifi was free and even worked on beach. OUTSTANDING resort.

Room Tip: We had big deck with hot-tub and ocean view. Perfect to watch action on street. Room and hotel seeme...
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  • Stayed: April 2014, travelled as a couple
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2  Thank Jrocknh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 16 May 2014

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres.
We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff, enjoyed the food, the room view and the best all-inclusive beer selection!
Thank you again! We look forward to welcoming you back soon!

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Reviewed 13 May 2014

Stayed 3 nights. Did not do all inclusive, and was somewhat happy since Isla had the best restaurants of any place we stayed. Better than Playa or Tulum by far. Barlito, Limon, basically hit the top 12 or so on Tripadvisor. Great pool set up, great beach set up. Close to Hidalgo St area. We would go back. Only issue was our city view room, 530_ something.... overlooked a schoolyard and the kids would be playing soccer and screaming starting at 7am! Room was very small and somewhat spartan, but was OK since were were rarely in there. If we went back I would look for a room facing a different side. Breakfast buffet was included, and was OK, some items would be cold as they are in any buffet.

  • Stayed: April 2014, travelled as a couple
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2  Thank pdxhugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 16 May 2014

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service we are offering.
We were delighted to see you enjoyed the pool set up and the great beach where we are located
We would agree that Isla Mujeres offer not only a wonderful beach but also a great variety of local restaurants and bars.

We would love to welcome you back to this beautiful destination.

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Reviewed 12 May 2014

Stayed here twice in the past 3 years and the Staff and Servers are top notch. After the first stay my wife and I said if ever we come back we would stay here. The beach is wonderful along with the beach serving crew. And after a day on the beach stop by the pool bar and be spoiled by the pool bar crew. Had a friend with us that had an issue with their booking and the hotel took care of it with no problems.

Room Tip: Get a room with the Ocean/pool view.
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  • Stayed: May 2014, travelled with friends
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1  Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded 16 May 2014

We are very grateful for your preference and for sharing your good comments.
Privilege Aluxes seeks to provide experiences and services based on criteria of excellence. We really appreciate that you took the time to share your good experiences with us.
We hope to see you soon again in this wonderful destination.

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Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Price Range: £126 - £354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Official Description (provided by the hotel):
Privilege Aluxes: Truly a privileged experience ... more   less 
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres

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