My wife and I had our wedding at the Privilege Aluxes on October 24th. Let me just say right off that the entire wedding from start to finish far exceeded our expectations. Everything went perfect. Elba, our wedding coordinator was awesome! We traveled to the island with 15 guests from Texas, Indiana and California. Long before the trip I kept a close eye on ALL the reviews which had been posted about this hotel on Trip Advisor. At first we booked an all-inclusive package since the price was so reasonable. After reading more and more reviews about the food, we switched out our plan to the "breakfast only" option. This was the best move on our part. The reviews on Trip Advisor are pretty much "spot-on" about the food and service. The breakfast was only ok at best, but we ended up eating it every morning anyway. The made to order omelets were the best thing on the buffet. Even the coffee tasted worse than Folgers. Even though the staff was very very nice, they were not that tentative. We had to constantly flag them down to get a coffee or water refill and there wasn't that many people eating. One day on the beach we ordered ceviche and guacamole...and never saw it. After an hour or so, I went up to the Cafe Del Mar to check on the order only to find out they had no idea what I was talking about. The hotel does have some kinks to work out especially like everyone states....the food and service. We stayed in a premium suite with a roof top pool which was awesome! The view from the roof was breath taking. Most of our wedding guests stayed in deluxe rooms which either had a view of the cemetery next door (which is kinda cool to check out) or the local schoolyard across from the street from the lobby which woke you up every morning with the sound of people shouting on bull horns trying to round up the children. The hotel also states free wifi internet in the rooms, but our signal was so weak I couldn't pull up a single page. The lobby has a community computer so you can check your email and sports scores anytime. The hotel does have full cable, BUT 98% of the channels are in Spanish. Across the street from the Privilege Aluxes is a fantastic little sports bar name Jax which televises all the big games in English. Our wedding party spent many hours over there watching NFL, MLB and NCAA games. One thing we HIGHLY recommend is using the room safe. We had 2 iPods stolen from our room while my wife and I were getting a massage. It really bummed us out because we had all our wedding and reception music on those iPods to be played during our wedding. Everything else was exactly like everyone states on the previous reviews here on Trip Advisor. The hotel is very beautiful, the rooms are clean, and the beach is wonderful. We were so glad that we chose not to go "all-inclusive" because of all the great restaurants downtown. Hidalgo Street is literally just one block from the hotel's entrance which is the main drag with bar after bar and restaurant after restaurant. If you need money definitely go to HSBC which is located directly across from the ferry dock. The exchange rate was surprisingly really good with 13 to 1 at the time. We got 11 to 1 at DFW airport. You will want to pay for most things in Pesos because the locals tend to round the U.S. dollar to 10 (10 to 1), which you instantly pay 30% more without really thinking about it. Be prepared to sweat like mad when you are in Isla. The weather always said 82 degrees, but it was actually like 95 when the sun is out. Bring insect repellant because we woke up with bites around our ankles from being out on the beach (and I normally never get bit). Rent a golf cart and don't pay over $45 for a 24 hour rental. Tourism is still very low so you can work some deals with the vendors. NEVER pay asking price for anything. Start your bid low and meet in the middle. Overall, we all had a great time on the island. You can find bad things about every hotel you stay in. We would come back and stay again at the Privilege Aluxes, but hopefully the kinks will be worked out.
- Official Description (provided by the hotel):
- Privilege Aluxes: Truly a privileged experience ... more less
- Reservation Options:
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- Also Known As:
- Privilege Aluxes Isla Mujeres
- Privilege Aluxes Hotel Isla Mujeres