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“Highlight of our time on Isla Mujeres....”
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Very good
5 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Isla Mujeres, Yucatan Peninsula

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jeff B
Mount Desert, Maine
Level 6 Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Highlight of our time on Isla Mujeres....”
Reviewed 28 February 2018 for a stay in February 2018

Jerry was great to deal with and attention to detail in this penthouse was appreciated. We were met by Jerry's brother, Hector, who took care of checking us in and checking us back out again. Hector was very pleasant and professional. The unit itself was comfortable and the views were fantastic. The infinity pool was on the top level and was one of my wife's favorite places to hang out. A number of places that you rent, you take a chance that it is what's in the pictures. This one, is definitely what the pictures portray. I can't say enough good about it. One other note, the unit is quite a distance from town but Jerry arranged a golf cart for us at a discounted rate. The island is small enough that you don't need to rent a car, a golf cart will do nicely. Thanks again, Jerry.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Mar 2018
Jeff.
Thank you very much for your comments,we are very glad that you had a nice time with us specially for such an important event in you life that is your vacations.
We hope to have you hack in the near future in beautiful Isla Mujeres .
Regards .
Jerry.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Teri P
Chambersburg, Pennsylvania
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beware!!!”
Reviewed 3 February 2018 for a stay in January 2018
6
people found this review helpful

Beware of this owner. We booked through TripAdvisor last September and PAID IN FULL. For some reason, the owner felt a need to email us two weeks later to confirm our reservation AFTER we paid in full. We missed that email and received no other communication from the owner. We went back into our booking as we began to prepare for our trip (being 2 months away) and saw his email. We responded saying that we were coming. He told us that he had booked the room and offered us a less desirable room which we declined. TripAdvisor has been attempting to contact the owner for a week now with no success in an attempt to have him cancel our booking so that we can be refunded our money. We are waiting to book another place until we are refunded.

Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Mar 2018
Teri.
We want to apologize for this misunderstanding ,this will help us to improve our reservation system .
As you can see with all the other guest that we had we are committed to offer a great experience to our guest and provide profesional service .
We hope we can have another opportunity in the future to offer you our property .
Regards .
Jerry.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, Virginia
Reviewed 25 December 2017 for a stay in December 2017
1
person found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
17 Jan 2018
Hello Rebeca .
I apologize for the delay in answer you but thank you very much for your kind comments .
We are so pleased that you had a nice holidays ,this is what it keep us going and try to improve every aspect of our property .
We wish you a happy 2018 and we hope to have you back in the near future .
Regards .

Jerry.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
PauPlaya
Houston, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful PH and unforgettable view!”
Reviewed 20 July 2017 for a stay in July 2017
3
people found this review helpful

If you are looking to get away this is a place to go! The PH is clean, no pests, cool lights and with a kitchen for basic cooking. The view breathtaking. And you get a different view of the ocean from the master suite. The pool is delicious to plunge at any time of day. We even got to see a shooting star. If you want adventure, Isla Mujeres has it. Rent a golf cart and be off. Or you can stay here and cross over to a restaurant less than 100 meters away & go all the way down the stairs and snorkel for 70 pesos/day/person, rental not included. Owners are friendly and yes, we would go back again!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Jan 2018
Thank you very much for your comments and we are so glad that you had a nice vacations with us .
We know how important is the holiday time for out guest and this reviews only motivate us to do better and better .
We hope to have you back in the near future .
Regards .
Jerry.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jamlaw100...
Champaign-Urbana, Illinois
2 reviews
“You'll think you arrived in heaven”
Reviewed 25 April 2017 for a stay in April 2017

This condo is absolute paradise!! You will think you've arrived in heaven. The condo is the penthouse of a medium sized building near Punto Sur and the photos don't do it justice. The condo is modern with a well-stocked kitchen and other amenities, including a really comfortable bed.

But the most breathtaking part are the views. The downstairs balcony and upstairs level look out onto the turquoise-blue waters of the Caribbean and the Cancun skyline.

Once we checked into the condo, we spent most of our time there because we didn't want to leave! We cooked our meals and the kitchen had everything you needed for cooking. The upstairs plunge infinity pool is beautiful for sitting in the sun and soaking in the view. The owner's hospitality is a delight.

Everything was perfect! First class all the way!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Jul 2017
Pau.
Thank you very much for your comments and we are very happy that you had a nice holidays with us, we hope to have you back with us in the near future .
Regards.
Jerry.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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