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“Good, Clean Hotel”
Review of Hotel Xbulu-Ha

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Hotel Xbulu-Ha
Ranked #16 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Chapel Hill, Tennessee, USA
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good, Clean Hotel”
Reviewed 26 July 2013

This is a Good, Clean simple hotel with cold a/c & hot water.
Close walk to Playa Norte beach which is fantastic.
Manager lives on sight and very helpful.
They also have free wifi.
It does not pick up in room but area on 2nd floor has chairs & table to sit at.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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    76
    19
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34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Albuquerque, New Mexico
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 July 2013

Nice little place. Very clean, and a great location. 5 minutes walk to Playa Norte and just one street over from Hidalgo Street, where all the restaurants are. Cold A/C which is rare in this price range. Only problem was the hot water. Only lasted a few minutes before getting cold.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrickHouse23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 July 2013

me and my family recently visited this hotel for the first time , very friendly staff , always helpful , nice clean rooms , reasonable prices , good location , updated /new rooms , would recommmend to anyone , we plan to stay there again next year ,

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 May 2013

We were fortunate to come across this little botique hotel on the island in April 2013. After having a not so good experience at another hotel on island we were walking down the street when we came across Xbulu-Ha. The staff and owner truly go out of their way to make their guests feel safe, comfy, and happy. The room we stayed at was immpecable. The other rooms that were shown to us were also spotless. Fresh clean linens, very clean bathrooms and icey cold a/c unit. If you are looking for these things during your stay on isla mujeres then this is the place you want to lay your head to rest at night. Just a short stroll from playa norte and even a shorter stroll to the carribean surf side on the island. one block away from restaraunt row (street with many dining options). Never will I stay anywhere else when visiting my favorite island and we have been visiting the island every year for the past 6 years!!! They even let you borrow lounge chairs and beach towels. Safe, comfortable, cool a/c, saftey deposit box, fan, mini fridge in our room. And the prices can't be better we stayed in this hotel for 7 nights. They even arranged our moped rental. And the free Wi-Fi in our room really worked well. Next time we are getting the larger room and bringing the kids. no pool but why would you want one when you are steps away from the best sunsets on playa norte??

Room Tip: We had the room facing the very quiet street with a view from afar of the ocean.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
5 Thank c21cano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrison, New York
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2013

My husband and I have been staying at Xbulu-Ha every year since they first opened. The hotel is small, but the rooms and suites are very comfortable, super clean and well equipped with air conditioning, microwaves, refrigerators and free internet. I do prefer the rooms on the second floor. The ground floor rooms can be noisy and lack privacy. The hotel's location is perfect. Only a 5 minute walk to North beach and steps away from the supermarket and restaurants. Gabriel, the owner, is so friendly and accommodating. He always goes out of his way to make our stay .enjoyable. He also provides his guests with complimentary beach chairs and towels. Juan Carlos, the hotel manager, is always on call and willing to answer any questions. He enjoys chatting and getting to know the guests. He even repaired our computer.
We always look forward to our stay at Xbulu-Ha and enjoy our visit with Gabriele and Juan Carlos. I hope the third floor will be finished soon so that we can stay there.
Eva Martino from NY

Room Tip: The second floor is quieter.
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  • Stayed February 2013, travelled with family
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    • Location
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Review collected in partnership with this hotel

Helpful?
2 Thank Veeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco, ca
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2013

What more can be said about this friendly, clean, cozy, great location, wonderful management, super rooms, great service hotel, that faces the open ocean from its upstairs balconies? The free "backpack" beach chairs & beach towels, hot coffee and use of an entertainment suite are greatly enjoyed by guests. Gabriel, the Manager, who not only speaks Spanish but also fluent English and German, is quick to respond to requests. The atmosphere here is always warm and friendly. What for us started out as a one week vacation six years ago, has now ballooned into a two month stay, in the last few years. Do you think we're partial and enjoy our stay at Xbulu.ha? You BET!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
3 Thank greg4808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelxbuluha, General Manager at Hotel Xbulu-Ha, responded to this review, 16 April 2013
Thanks for your nice review.
I have forgot many German words, but with your review, I will have to practice my vocabulary.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2013

You are on the small island of Isla Mujeres where Xbulu-Ha stands out as the little hotel that reflects the laid-back down-home feeling of this small community. Everyone knows everyone - there is always someone to chat with - the inside courtyard is open to the breezes and available for chatting with your neighbours - and you are steps away from Playa del Norte - voted 14 out of the top 25 beaches in the world by Trip Advisor -as well as two more beaches. A fridge in all of the rooms and some rooms even have stoves - so you can supplement the wonderful food at the local restaurants with the local food and drink kept in your room. Xbulu-Ha is steps from the local market and around the corner from the grocery store and the local drinks store. Enjoy!
JCB.

Room Tip: Try to get a room upstairs.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelxbuluha, General Manager at Hotel Xbulu-Ha, responded to this review, 16 April 2013
To be more precise, Playa Norte is at 5 min walking from the hotel.
The port is also at 5 min.
The local market is at 3 min walking.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Xbulu-Ha

Property: Hotel Xbulu-Ha
Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #16 of 37 Hotels in Isla Mujeres
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
Official Description (provided by the hotel):
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 
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