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“An absolute gem”
Review of Hotel Xbulu-Ha

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Hotel Xbulu-Ha
Ranked #16 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Vancouver
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“An absolute gem”
Reviewed 1 March 2010

Simple, immaculate, quiet, private, good location in town, extremely reasonable rates, and very well managed--Hotel Xbulu-Ha is quite the little gem on Isla. Gabriel Martinez Hamed is a helpful, attentive, and thoroughly professional proprietor/manager, and we were particularly impressed with the swiftness and efficiency of his communiques via email with both our inquiries and reservations. This is an unpretentious little place with clean and comfortable accommodations, and for the rates charged, I'm not sure there is a better value on the island. One forgoes the fussy accessories of luxury accommodations, but beach towels and folding beach chairs are provided, and you're on your way. This is a wonderful little hotel.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Excursive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Arlington, Virginia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 January 2010

We stayed for 4 nights in the suite room with a full size fridge, kitchenette, breakfast bar, shower only, and TV w/ many channels. Water pressure was adequate but could have been stronger; coffee maker was available but bring your own filters and coffee beans. Bathroom didn't have shampoo or conditioner so bring your own as well. Internet is free but spotty on occasion. Breakfast downstairs was great but a bit on the pricey side despite the 10% discount for all guests of the hotel. Be sure to read the manual for the safe as it requires resetting of the codes by pressing the red buttons inside the safe; however, in case you lock yourself out just get Gabriel to reset the code for you.

The hotel is walkabe distance from the pier but if you get there late at night as we did, just get a taxi - we paid $3, which was probably two dollares or more than what we should have paid but we were tired and grumpy and didn't care.

Fantastic chicken place next door to the hotel that closes at 5pm. Several laundramats nearby and a bicycle rental shop. Supermarket is less than five minutes walk which has the best exchange rate in town so get your groceries in USD and get your change back in pesos.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travelichigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 September 2009

I really don't want to let everyone know how great this place is, but they are so friendly and kind I think they deserve plenty of business. Everything about the place was just great. Lupe and Alfredo are very friendly and helpful, they understand English very well, but don't speak it very much. The rooms were kept very very clean and they must spray for insects because I never saw even one bug or ant the entire week we were there. The rooms have a small wall rack about 2' long for hanging clothes and there are a couple of drawers as well as two nightstands. So there is plenty of space for one person, but if two or more it might not have enough room to hang or put away everything. Might need some plastic hooks to hang wet things in the shower. We brought a 16" hanging rack that fit over the porthole window in the shower.

We were in room #1 which over looked the street and had a distance view of the ocean. It was about 12x17 and the bathroom was about 3.5x5. The ceiling was about 10' so it didn't seem too small. Bed was firm as are every mattress in Mexico, A/C was cold and ceiling fan worked great. Plenty of cable channels in English and Spanish. Great location, close to the action in town but quiet at night. Plenty of parking across the street for your moped or golf cart. Free morning coffee and wi-fi or use the internet cafe downstairs for 20 pesos/hour ($1.62 USD)

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank wesnoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 April 2009

We stayed at Hotel Xbulu-Ha for four nights at the end of March, 2009. We had a very good experience there. We were in one of the suites, 4D, at the back of the hotel. It was very quiet and the air conditioning worked well. My wife really liked having the little kitchenette area with a coffeemaker so we could drink our favorite coffee (brought from home) in the mornings. We would sit in the second floor balcony, enjoy the constant breeze blowing through, and watch the town wake up. The hotel staff was very friendly and accommodating. The only negative was that the extra bed (cot) provided for our teenage daughter was rock hard like sleeping on a board. She complained so much after two nights I ended up on the cot....trouble in paradise.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GBBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco, ca
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 March 2009

Spent 13 glorious days in this hotel that has all rooms located on the second floor. A fabulous breakfast restaurant is downstairs. The hotel is very clean, a short walk to the best beaches and restaurants. The views from the front rooms are amazing. The rooms are either a double bed room with refrigerator, flat screen TV & A/C or an Apartment with one king bed and kitchenette, flat screen TV & A/C. Free WiFi and morning coffee are also included in the "best price" hotel on the island. Already rebooked 14 days for next year.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank greg4808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland OR
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 February 2009

Great location for being close to the shops, restaurants and the beach yet the hotel itself is on a quiet street.
The rooms are modest and could reaaallly use a place to hang up clothes but the rooms are kept exceedingly clean and have everything a traveler needs. We chose this hotel over other cheaper options because it had a mini fridge and a/c. Neither were used very much but the option is very nice.
There is a tiny market below so you don't have to go far to get your bottled water (20 pesos for a big jug). There is also a great breakfast joint downstairs that serves Cazuelas (a layered dish of beans, salsa, eggs, tortillas and cheese). It comes out piping hot and topped with pan-fried bananas, the Holbox Cazuela is hard to beat.

We stayed here six nights and would definitely go back but I have two warnings besides the no closet aspect.. 1. The cleaning staff organized all of our possessions daily, so if you don't want your stuff to be messed with put it away in the drawers or in your luggage. 2. The bed is a tad hard and the covers a tad flimsy.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank VDuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 December 2008

I discovered Hotel Xbulu-Ha as I wandered the streets of Isla Mujeres. It's tucked upstairs above an internet cafe and a dentist, in a relatively new building. When I inquired about rates, the receptionist was quite welcoming and friendly, and really worked with me to get a good rate for my 5 night stay. (Around $30US, but it was still low season.)

The room was large, very clean, and nicely appointed (flat screen TV, hair dryer, free in-room safe, and small fridge). Some rooms include full kitchens as well. There was also excellent lighting, something I've found lacking in many hotels in Mexico/Central America.

My room was cleaned and tidied every day without fail, and the staff was always very friendly. It was a very quiet location (a block off the main Avenida Hidalgo), yet it was close to everything.

Xbulu-Ha felt like home by the end of my stay - I hated to leave.

  • Liked — Location, price, room amenities, friendly staff
  • Disliked — No complaints at all
  • Stayed December 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lisa-in-Vero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Xbulu-Ha

Property: Hotel Xbulu-Ha
Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #16 of 37 Hotels in Isla Mujeres
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
Official Description (provided by the hotel):
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 
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