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“Best staff EVER!!!”

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Hotel Bahia Chac Chi
Ranked #7 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Reviewed 9 January 2013

We recently staed at the Bahia Chac Chi for the first time for 2 weeks over Christmas and the New Year. The staff at t his hotel are wonderful and take the lead from the wonderful and very professional manager Juan Carlo. Always pleasant and kind. We thoroughly enjoyed our stay and could not give a higher recommendation. The rooms are clean and well maintained with extras like the alligator, mermaid and other wonderful characters that the cleaning staff made out of our towels and linens. We loved it there and we love Isla Mujeres.
We also received exceptional service from Paradise Transfers. They waited for us after our luggage was delayed getting picked up due to a very congested airport. They emailed and confirmed a return pick up at Puerto Juarez and were always at our service and very pleasant. It was wonderful to see our name on a sign waiting to transfer us to and from our hotel after a long flight and 'crazy' airport experience. Well worth the very fair transfer price. The drivers were absolutely top notch!

Room Tip: Pick a bay facing room. The view is spectacular!
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  • Stayed: December 2012, travelled with family
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1  Thank Jacobjacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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264 - 270 of 465 reviews

Reviewed 9 January 2013

Depending on who you are that is... if you need a place close to the ferry and the beach and the downtown bar scene, but don't want your pants pulled down over the price, this is the place. if you don't plan on spending too much time in your room, but still want sa friendly staff available whenever you might stumble home, this is the place. if you like to watch the sunset from your room, this is the place... if you are married to some uppiddy, suburban, crabby b*%ch that went to Vassar and wouldn't know a good time if it bit her, you might want to spend a little more to have less fun.

  • Stayed: May 2012, travelled with friends
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5  Thank ohhhmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2013

We were very happy, the hotel went out of their way to help us by letting us stay 2 more nights at New Years when all of the hotels in the area were booked. Clean rooms and most rooms have an Ocean view either in front of the harbor or in the back watching the waves roll in. A simple breakfast is included and there are some nice common areas on the main floor. We asked if our room could have a fridge and I kid you not they went out and got a new one for the room, wow. The boss is very friendly, the rest of the staff are ok.

  • Stayed: December 2012, travelled as a couple
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2  Thank Globehopperdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013 via mobile

Modern and clean. Right next to ferry. Nice size rooms. Nice shower. Good a/c. Basic breakfast. Staff friendly. Decent value. Soft beds. Didn't try pool. Room facing road didn't bother me too much in terms of noise, nice view of sea

  • Stayed: December 2012
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1  Thank KSadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2012

The rooms are basic, bed, TV, Washroom, safe, blow dryer, really nice shower. The important part is they were clean, the bed was a king size, and they were CLEAN!!! The front desk was amazing and so helpful and friendly. They provided us with beach towels, and lots of information on the island, and it is a 2 minute walk to the Ferry terminal. The price was fantastic and they had a nice simple little breakfast with great coffee!
We would stay here again!
A few tips, bring ear plugs, we were on the third floor and we could hear everything on the 4th floor...also the way it is set up, voices carry and you can hear the doors shut like most hotels I find.

Room Tip: Bring Ear Plugs...maybe a cooler if you want cold drinks or any snacks as they don't have a rest...
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  • Stayed: December 2012, travelled as a couple
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1  Thank Elaniem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2012

This was the first hotel I stayed at when I visited Isla Mujeres. The main reasons were it was new, almost right across from the dock, and I could reserve a room online. I ended up really liking the place and have stayed here one other time. Nice breakfast, small but cute pool, great help at front desk, and the price is a good bargain. The rooms are nice and clean and there was a very nice bathroom and shower and the bed was firm and comfy.

  • Stayed: January 2012, travelled as a couple
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1  Thank capeChef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2012

I got off the Ultramar ferry with a heavy case in the Mexican heat, so I didn't want to go far to my hotel. I needn't have worried. Even with the suitcase, I made it to Bahia Chac Chi in less than five minutes. After this, things got better and better. The staff were very friendly, helpful and accommodating of my limited command of Spanish.

The room was great and far better quality than the £45 I paid for it. The bay view was so picturesque, I went out onto my balcony just as the sun was setting. Although you are over the main road of Isla Mujeres, this isn't such a big deal. Firstly, it's Isla Mujeres! The light traffic is mainly made up of golf carts. Secondly, closing the balcony doors shuts out most of the sound. So I had no problems getting a great night's sleep.

Breakfast was a continental breakfast, but perfect for my purposes. I didn't use the hotel bar, but it is well stocked and open until quite late. The pool was also quiet and a good size, although I didn't use it. Location wise, no worries, because everywhere is close to everything on the island. You can easily walk to anywhere on the north half of the island, although explorations to Punta Sur and so on will require motorised transport of some sort.

In summary, a faultless hotel, that is absolutely wonderful for such a low price.

Room Tip: Go for the bay view
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  • Stayed: December 2012, travelled solo
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Thank October_Teapot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bahia Chac Chi

Address: Mza 8, Smza 01, Avenida Rueda Medina Lote 12, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #7 of 37 Hotels in Isla Mujeres
Price Range: £68 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bahia Chac Chi 3*
Number of rooms: 25
Official Description (provided by the hotel):
Bahia Chac Chi is set in the heart of Isla Mujeres, just steps away from downtown restaurants, shopping & entertainment, the main ferry port and the powder white sands of Isla Mujeres' North Beach. Boasting a contemporary architectonic design, Bahia Chac Chi invites its distinguished guests to enjoy its modern facilities, top of the line amenities and the magnificent views of The Mujeres Bay, the Turquoise blue waters of the Caribbean and Cancun's famous Hotel Zone skyline. The property features 25 superbly appointed Deluxe Rooms featuring flat screen TVs with cable, digital security box, complimentary in room wi-fi and fridge. A pool solarium and lobby bar. Friendly Staff to fulfill your needs and make your stay the most pleasant and memorable. ... more   less 
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