Me and my husband have stayed at Na Balam hotel for 3 nights. We had a terrible experience with rude, unprofessional staff which generally didn't care about anything! The place itself is nice but to have a nice stay you need to have nice and polite staff around you and nice atmosphere.
There's none of this in this place. We are very disappointed because it was our honeymoon! What a pity!
- Official Description (provided by the hotel):
- The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Na Balam Beach
- Na Balam Beach Isla Mujeres