Na Balam surpassed all expectations. A 2 star hotel that acts like a 4. We stayed at the Na Balam for four nights (our parents, ourselves and our 20 and 8 month old babies.) The staff was one as friendly as the next. The grounds were beautiful, welcoming, relaxing and clean. The pool is not huge but very private and a great alternative to the hot and sometimes crowded beach. Because Na Balam is on Playa Norte, the most beautiful beach on the island, many who are not hotel guests come to the area of Na Balam's beachfront. The breakfast and lunch were fresh, reasonable and varied. On site massage therapy was excellent, relaxing. Alicia was a total pro. Staff was particularly helpful with all request for the babies (cribs, hot water, milk, late in the day room cleaning to accommodate naps.) Happy Hour bar has a great 2 for 1 from 7-9pm. There were no surprises with the bill at the end. Internet services/TV available in lounge if you want to check on world events. Security is ever present. Our door was accidentally left ajar late at night and the officer on duty alerted us within minutes. The entire atmosphere is one of "total relax." Clearly, the Na Balam concept was carefully and well thought out resulting in a perfect vacation - will recommend to anyone who asks about where to go in Mexico.
- Official Description (provided by the hotel):
- The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more less
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- Also Known As:
- Hotel Na Balam Beach
- Na Balam Beach Isla Mujeres