Stayed here for 7 nights. We had prepaid via an online travel agent for a room in the new building. Beware when booking from websites as there are two new buildings, 1 and 2 but they are not always specified. The first room we were given #127 on the ground floor was located in new building 1. You could smell the mold and mildew from outside the room as you could even see the mold on the door...Although the room had two beds as requested, the shower was not private with one wall being a window so you could see the person showering while in the room. Was travelling with my 80 year old aunt so this did not work out. Also, the toilet paper holder was broken, as was the balcony railing for the patio and generally the room looked unclean with all the scruff marks everywhere. So, back to the reception we went and I explained in my broken Spanish about the “no privado” shower. They showed us room #130, this time located in new building 2, a little smaller but way better. Normal bathroom, with the AC, fridge,T V and very clean with a little patio with 2 chairs and a small table. Now the only funny thing was that they turned on the AC and then left us without the remote for it. So back to reception I went and was told that I would have to call them every time I wanted to change the settings or turn on/off the AC????What?? Since when do you not get a remote?!!! The receptionist was not very cooperative and said there was nothing she could do.
Okay so the next day, when they came to clean the room, I asked the maid for a remote to adjust the temp which I then hid and that was how we managed to keep it for the week. I always made sure it was out of sight when they came to clean the room.
The location was good, not too far from the ferry and close to the restaurants. You just cross the street and the beach is there, however it was not the cleanest with lots of smelly fish carcases. I was just fine at the pool which was excellent. There used to be a beach club right across the street owned by the hotel but rumour is that they did not pay the taxes so they lost the beachfront rights and the club was shut down. Back in the day, they supplied beach chairs and umbrellas free for the guests. Not anymore. You would have to go further down to rent something elsewhere.
We never had problems with hot water being on the ground floor but heard complaints from other guests that were on higher floors. Also, another guest reported his toilet flooding with their clothes getting wet so this seems to be a recurring theme based on other reviews. We discovered a crack in our toilet bowl on the 2nd day which wet the bathroom floor so we just put a towel around it and this worked out for us.
We did not eat at the hotel, except for getting some snacks and drinks at the bar which were fine, however the coffee was not good and only ready about 8:30am and I am an early riser. They did have a purified water dispenser in the hallway which you could fill up your water bottle with. They were also in the process of replacing old AC units with new one in some of the rooms so they are trying to improve things.
Quite honestly, I still cannot decide if I would stay here again...I would have to think about it.
- Official Description (provided by the hotel):
- Welcome to Hotel Posada del Mar, an island tradition! The Posada del Mar is located close to the downtown area, and a short distance from the island's world famous North Beach. We have 98 rooms with ocean and/or pool view, including rooms with flat-screen TVs, mini-refrigerators and in-room safe deposit boxes. All rooms have individual air-conditioning, ceiling fan, telephone, cable TV, and private bath. The relaxing friendly atmosphere, is ideal for a pleasant and memorable stay. ... more less
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- Also Known As:
- Posada Del Mar Isla Mujeres
- Posada Del Mar Hotel