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Hotel Posada Del Mar
Reviewed 3 July 2014

Clean rooms! Great pool! Sea view! Romy in the bar! Pool tables! The place is amazing! One of my very favorite places to stay on the Island! Great for families! Reasonably priced! The new section is much nicer than the old section!

  • Stayed: August 2013, travelled with family
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2  Thank iloveislamujeres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 - 208 of 583 reviews

Reviewed 28 June 2014

Hotel Posada del Mar is very reasonably priced hotel located just across the beach in Punta Norte (North Beach) of the island. Within easy walking distance from the ferry landing. One of the best features is the palapa (or patio) located next to the street where you will find very comfortable seating areas for meeting up with fellow travelers, relaxing with a game (perfect for those rainy days!), or just hanging out watching the beach goers across the street. Because it's across the street from the beach, the view is gorgeous from the palapa. Romi's Bar is also located on the palapa, where you'll find friendly service and great liquid beverage. Adjacent is the hotel restaurant, which I can't review as we didn't eat there.

The building designation is confusing as there are actually three separate buildings; the original building located right behind reception, the "new" building (which we'll refer to as new # 1), which is parallel to the pool, and the "new" building (which we'll refer to as new # 2) which sits almost at a 90 degree angle from the pool. Yep, I told you it was confusing! We reserved a room in the "new" building (paying for the upgrade - not sure what that actually was) and ended up in new # 3 on the 3rd floor. These rooms are spacious, has AC, various bed configurations, a small balcony and a partial view of the ocean. My strong advice is to have them show you the room you are given BEFORE you accept, to see if it meets your preference. The room we were originally given had an AWFUL smell, so we asked to change rooms. The receptionist gave us all the keys to the empty rooms on that floor and we were able to pick the one we wanted in the same building, same floor.

Hotel receptionist was not overly friendly, but responded in kind when asked respectfully for another room and thanked for letting us move. After the move, the room absolutely met our needs and was comfortable for our 5-night stay.

Another nice feature of the hotel is that they have large water bottles located at two locations, where you can fill up your water bottles and not have to continually buy more. The small fridge in the room kept what we needed to store very cold.

Recommend at least a 50 peso (at the time was approx. $5.00 US) tip each day for the maid (remember, US coins are virtually worthless in Mexico) so the sooner you can convert your money to pesos, the better. Maids are paid very poorly so the tips are incredibly important!

Be sure to ask for beach towels at the front desk for the pool or to take to the beach with you.

Couples traveling with us booked online and had a bit more problems with their reservation than we did. We made our reservation directly by calling the Florida telephone number listed on the hotel website, and were able to ask more specific questions about the property.

We would definitely stay here again for the location and the price.

A wonderful "discovery": If you go out the sort-of sketchy back entrance (which is locked at night) through large gates, you'll end up on Juarez street. Directly across the street you'll see a small, family-owned storefront that sells freshly made juice every morning. It is amazingly delicious!! Small bottle costs 15 pesos and there is quite a variety of juices. Be sure to ask for a cold one from the fridge. The first time, I bought a large one to keep in the fridge for the next day, but it didn't keep well overnight - so treat yourself to one every morning. A lovely treat!!

Room Tip: Our group had three rooms on the 3rd floor of the "newest" section (ours was 332). Rememb...
  • Stayed: May 2014, travelled with friends
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1  Thank TravelingOreg0nians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

We booked in the new section, and upon arriving were given a room in the old section. I went back to check-in and the girl told me it was newer, and I refused it. With much anger she gave me a room in the new section. There was four of us and it suited our needs for a place to rest and would go back there again. Next time only two to a room though. Thiis was our 3rd or 4th time to vacation in Isla and will do it again!

Room Tip: New section!
  • Stayed: March 2014, travelled as a couple
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1  Thank chevylet55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

At the price point I can't really knock the place for being slightly ghetto. The air conditioning leaked (into my room and wasn't fixed), the wifi is only in the lobby, and the staff is bitter. But it sure was cheap and the location was good.

That said, my room door was left completely open (all day) after being cleaned. Someone had locked the handle but neglected to actually close the door. Fortunately my stuff remained where it was.

This place is fine if you're looking for a no frills hotel.

Room Tip: Ask for a room on the third (top) floor for the best views of the water.
  • Stayed: May 2014, travelled as a couple
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2  Thank Neil_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

Booked Hotel Posada Del Mar on cheap hotels.com. They advertised prices for the old section and prices for the new section. Book the new section because of the poor reviews for the old section. Checked in, got to our room. If this is the new section, can't imagine what the old section is like!!! The toilet stool actually moved on the floor. Wasn't the seat it was the stool itself. Went to turn the water on in the sink and the faucet actually lifted right out of the sink. Construction that was done was extremely poor. If you r in Isla Mujeres there is better places to stay!!

Room Tip: Don't know if they have any???
  • Stayed: April 2014, travelled as a couple
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1  Thank HOPPIE19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

Just got back from a week at the Posada del Mar. The short of it is its cheap but its pretty much a dump (and we a minnesota nice). I have listed the pros and cons below. And just to give you some perspective, we read the reviews and expected it to be kind of a dump, and were sort of hoping it would be better. Unfortunately it just falls short:

Pros
-its cheap and that is what makes most of the below a little more bearable and expected.
-the towel figures left by the maid are pretty cool.

Cons
-the sheets had multiple stains, we asked for new ones and were given an extra sheet...which also had stains on it. This was the one thing that was the most unbearable. Everything else below was kind of expected based on the reviews.
-we lost hot water for two days, got it back eventually but at the cost of the next point
-we lost water pressure for two days. Literally trickling out. Kind of gross to have to press up against the shower water to rinse off
-shower curtain had mold on the bottom of it. Not a huge deal but kind of gross looking.
-our patio door screeched all the first night because it was lose. I fixed this by jamming a hotel pamplet in the jam.
-water access door outside our room would not shut and flapped back and forth and banged in the wind all night.
-similiar to other customers upon arrival they really have no idea if you have a reservation. They asked for our confirmation number and seemed pretty confused when I showed them the paperwork. Either way we got a room.
-generally the staff was like the reviews suggest. They kind of just blankly stare off and seemed bothered anytime you have a question. We tried to be extra nice as the reviews suggested but that didn't seem to help. They weren't rude, but certainly could care less about your satisfaction.
-people talk about the great location. Basically every hotel on the north end is a great location all within walking distance to the beach or shops so I can't really give credit to the Posada del Mar.
-generally sort of run down and not well maintained. One review said it is okay if you are okay with a motel 6. I would argue that a motel 6 is probably more consistent with clean sheets and general maintenance.
-other general comments: upon arrival one family was leaving early...you could tell they wanted to just get out of there. In fact, when asked why they were leaving two days early they said "we just have to go". pretty sure they had privilege wristbands on and moved hotels. Using the wifi in the lobby I observed multiple issues with other people complaining(one about water pressure, one about just moving rooms, and multiple people with trying to exchange towels).

Overall, I would say this hotel is about a 2 out of 5. The price is great, but you may be getting a little less than what you pay for. Bearable but not by much of a margin. My wife suggested to imagine the worst possible hotel and you MIGHT think it is just okay when you get there. I really feel bad writing this but want people to know what they are getting into. Isla is beatiful and you will have a good time no matter what, but the Posada doesn't really deserve any credit for the good times.

Room Tip: Not sure what to suggest. People say the "new" building. That is what we booked, but we...
  • Stayed: April 2014, travelled as a couple
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4  Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

The Hotel Posada del Mar is within reason financially. Each individual on the welcome desk is hospitable. The hotel provided every third day changes of the linens as well as cleaning the floors every day within the sleeping areas as well as the bathroom and shower areas. Nothing was ever touched other than moving items for cleaning. A surprising touch was the forming of towels to appear as animals with local flowers. Infact I have several pictures taken of the individual cleaning the room forming these animals and asked her how she was able to do this.
I was exceedingly pleased with the service I received while staying at the Hotel Posada del Mar.

Jim Thompson

Room Tip: The Hotel Posada del Mar is an excellent location as the hotel of within blocks of the central downt...
  • Stayed: April 2014, travelled with friends
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1  Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Posada Del Mar

Address: Avenida Rueda Medina 15A, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #36 of 39 Speciality Lodging in Isla Mujeres
Price Range: £50 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Posada Del Mar 3*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to Hotel Posada del Mar, an island tradition! The Posada del Mar is located close to the downtown area, and a short distance from the island's world famous North Beach. We have 98 rooms with ocean and/or pool view, including rooms with flat-screen TVs, mini-refrigerators and in-room safe deposit boxes. All rooms have individual air-conditioning, ceiling fan, telephone, cable TV, and private bath. The relaxing friendly atmosphere, is ideal for a pleasant and memorable stay. ... more   less 
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Also Known As:
Posada Del Mar Isla Mujeres
Posada Del Mar Hotel

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