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“Sad 1st time- Cabana Maria Del Mar”

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Cabanas Maria Del Mar
Ranked #20 of 38 Hotels in Isla Mujeres
Indio, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Sad 1st time- Cabana Maria Del Mar”
1 of 5 bubbles Reviewed 16 March 2013

Hardly worth staying in...there have to be better places that have staff that appreciate your business. Electric light sockets hanging out of walls, water pressure non existent, extremely small rooms, and again staff with no customer oriented attitudes. Wild cats running everywhere, so if alergic to cats dont stay here. Was 1 minute overtime on cart rental and they doubled the price on me. Breakfast was a joke ! Will never go back here a true rip off

Room Tip: Old poolside rooms unkept, no maintance, no service, no blankets, if I could have gotten a refund I...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank burlfish777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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686 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
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English first
Waseca, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 March 2013

this is my 4th time staying here.....love it, it is a basic simple place to shower and sleep, Quiet and on the best beach. I have always found it safe for us and the kids, even the teens love it. prices are great and the toast and tea with juice is perfect way to start the day.. We miss it already.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lalainanutshell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Englewood, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 11 March 2013

We stayed 2 nights at Maria Del Mar and found the accommodations to be good enough for that short stay. The room was small, but since we were only in the room to sleep, that didn't really matter. It was nice to be able to rent the golf carts so easily. The wait at the front desk was a little annoying--especially when you could see and hear people in the office, but no one was in a hurry to help (this feeling is made worse after a long day of traveling with 2 kids). Breakfast was bare-bones, my husband and I gave ours to the kids and opted for just coffee. Overall the stay was satisfactory. I wouldn't want to stay a whole week, though.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chesley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopkins, Minnesota
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 10 March 2013

This property needs some help on customer service guidelines. Your not able to EVER check in early or get a late checkout. The service staff are less than frinedly. However they will store your bags behind the counter for you. If you want to rent a golf cart I suggest you book it right when you check in. There is NEVER anyone at the front desk, so you have to ALWAYS wait, to get your breakfast voucher, exchange beach towels, check in/checkout. The grounds are OVERLOADED with cats...so if your allergic - steer clear. It was humid and drizzly a few days that we were there, and it smelled like a litter box, sin most of the grounds are sand. The overall value is not worth it. At $100+ per night, your not getting your monies worth for sure. Our room had a huge crack in the ceiling, there was a frame for a mirror, but no mirror, the bathroom window was missing a louver, so anyone on the patio could hear your bathroom business, the door had a crack in it, where any small reptile could get in. There was a larger frig in our unit, but since there is absolutely no counter or shelf space we had to make sandwiches on the bed. The only plus is that it is so close to the best beach on the island.

Room Tip: Our friends had a poolside room - the location was better, but they had a much smaller frig.
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ybcuzuru1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 7 March 2013

The hotel is in a great location right on playa Norte,the gardens and pool area are well tended with limited hammocks and sun beds,but in reality you will be on the beach,where you will be charged for sun beds and parasols,but the ticket entitles you to a free soft drink at the bar.
The continental breakfast is simple but you can add to it for a small charge.
We had a cabana which was slightly dated but the maid kept it spotless and changed the towels everyday,there was a fridge and a/c.
On balance the overall feeling was that it was a little tired,but well cared for and appeared to be reasonably priced.
Don't expect 4/5 star luxury or you will be disappointed

Room Tip: The cabanas have more space than the rooms in the tower
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Humpty299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOWA
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 5 March 2013

This was our first visit to Isla. We stayed four nights and loved it. Our room was directly above the restaurant, so we were lucky enough to have a beautiful veiw of the water from our deck and the window. No frills but very clean and quaint. Lovely garden area with hammocks and a pool. If you are the type of person who is up early exploring the island, on the beach in the afternoon, and out eating and dancing at night this is the ideal Hotel. If you are looking for plush with a lot of extras, this won't be the place for you. The staff in the lobby was also kind and friendly. Breakfast staff were slow and not interested in working, but we usually ate breakfast downtown. Will I go here again? You bet, as long as the price is right!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teach2Iowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 5 March 2013

What a lovely little spot. Great location, right on the beach. The rooms are nothing particularly special, and there isn't much room around your bed (you're definitely not getting a cot in here for kids, for instance). But the grounds are nice, the pool well-maintained, and the staff generally friendly. Nice little places to wash the sand off your feet before you walk into your room, which our toddlers enjoyed.

It's true that the rooms are simple and no-frills. But you're hear for the beach anyway, right? So get outside and enjoy it!

If you check out early for a morning Cancun flight, be aware that the security guard will check you out, and he's quite slow. So plan accordingly!

Room Tip: The rooms near the pool are only about 20 seconds further from the beach, but they seemed much nicer...
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cabanas Maria Del Mar

Property: Cabanas Maria Del Mar
Address: Avenida Carlos Lazo 1, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #20 of 38 Hotels in Isla Mujeres
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cabanas Maria Del Mar 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Cabanas Maria Del Mar Hotel Isla Mujeres

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