First of all, the hotel is located 50 m. from the beach, which makes it ideal for those wanting to spend all day at the beach and have their room right behind their backs (like us). Our room (ground floor cabana) was big with a king size bed, very clean, but the shower had no curtain, and water was everywhere.
This would make the hotel almost idyllic, but.....It has probably the worst management i have ever seen...When you check in, they charge your credit card with a big amount (dont remember how much), just in case you damage the room. Sorry guys, but i've stayed in numerous hotels all around the world and havent seen that happening anywhere. It is insulting for the guests if you think about it...When you check out they return the amount of course (if you have behaved well).
But the surprises kept coming...The breakfast was awful (2 slices of toast, butter, marmelade, coffee, juice), and we had to take a coupon every day for that (like it was a royal breakfast or something). Milk and cereal dont cost that much, especially when they charge the room 45 euros/n, they should be providing an adequate breakfast.
And as if it wasnt enough, they also charge their beach chairs (8 euros!!) to their own guests. How lousy is that?? Thank god swimming if free..
If i knew i would had stayed somewhere else (lots of hotels in that area)!
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- Also Known As:
- Cabanas Maria Del Mar Hotel Isla Mujeres