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“Found something in our room March 2014”

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Cabanas Maria Del Mar
Ranked #20 of 38 Hotels in Isla Mujeres
Evergreen, Colorado
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Found something in our room March 2014”
3 of 5 bubbles Reviewed 23 March 2014

If you lost something sentimental at this hotel around March 2014, contact me through trip advisor. I will check this site often to see if anyone responded.

PS the place is def a 3 star because of the location. The floors were VERY DANGEROUS. We lined them with damp towels to keep from falling. The hot water took approx 10 minutes to get to our room. Didn't want to waste water, so we took cold showers. From what I understand, the water is heated in the tanks on the roof, which is an excellent way to conserve energy. I think there is plenty of hot water during the day and early evening. If you like a hard bed, this place is perfect for you too. The location is EXCELLENT.

Room Tip: If you are unstable on your feet, call the hotel before booking and see if they've replaced the...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank knotguilty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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686 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
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Washington DC, District of Columbia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

We stayed overnight to attend the art festival that occurs the Thursday of every month. Unfortunately we arrived off the ferry just before a terrible, unpredicted, and very powerful storm hit Isla Mujeres. The driving rain caused anyoutside marble floor to become as slippery as ice. An older gentleman slipped and apparently broke his leg at the hotel, just past the hotel lobby. Ambulances can take a very long time in Mexico, including Isla Mujeres, and emergency responders often do not have first aid training. This man was in terrible pain in the pouring rain,and his wait for an ambulance (and medical care) was a long one. (The streets completely flooded in many places.) I later learned that many people take a boat back to Cancun for medical care.

The location of the Cabanas is wonderful, right at the Playa Norte. The storm blew right through the Buho restaurant and bar attached to the Cabanas, causing people to run to the most protected side, screaming. We even heard glass breaking. Despite the freak storm that no one expected, we liked our accommodations. I think we had room #2 which was in the building right behind Buhio. While we would have loved an ocean view, we had a balcony that looked out on palm trees. We liked the clean design of the room. There was something simple and romantic about it. Being able to head right out to the beach was great, although we got little time there. The front desk staff was very nice. Just a note that golf art rentals are less expensive in town.

We did check out the breakfast in the morning, a nice break, but we ate a full breakfast at Roosters. The Isla Mujeres omelette and Rooster muffins were favorites. (Bring cash everywhere as the credit card machine didn't work when we were there and can often happen in the Maya Riveria.) We also had two excellent meals at Qubanos Cuban restaurant and had fun stopping by Mango Cafe on the way back from the Punta Sur, one place we had to go. We rented a golf cart near the ferry. (I think the cost was $55.) We would definitely return to the Cabanas and would try for an ocean view. Although the room we had was very nice, too. The bed was comfortable. We were extra careful walking across the lovely marble floors.

We hope to have a longer stay in Isla Mujeres next year. We didn't' get enough time to really enjoy the beach. It was great to be able to walk to the nearby restaurants, too.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LX
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

we stayed one week at cabanas maria del mar. location is key.location on beach is main reason we stayed there. hotel modest, friendly, relaxed palmtrees garden,flowers very beauty. we had 3 ,small children plus 7 adults enjoyed easy walk to beach. The restaurant nearby Buhos (I believe),fair to good wifi, none at hotel.loved the balcony with constant breeze. breezes a huge plus, able to hang our wet swimsuits,outside to dry in breeze.One negative is most of our group got multiple small undetermined bug bites on ankles and lower legs;very itchy.we were barefoot in restaurant there and on beach area at cabanas. everyone(10 people) had small red bites skin lower legs, all bites went away after the week, except one person who went to Dr. back in USA for rash on lower legs along with skin irritation and infection due to scratching skin. we decided it was sand fleas . One person thought it was bed bugs. itchy red bug bites only on lower legs. Still with that in mind I definitely would return to cabanas because it was a wonderful experience. We had a wonderful time, & a great memory.Dont look for perfection.

Room Tip: we enjoyed breezes from room 41 balcony. AC is noisy, I found 5 pillow cases stuffed at end of pillo...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 14 March 2014 via mobile

Everything else was below ok. Room was not what you expect for the price we paid. Had a worm on my leg in the bathroom. The water was very slow, you can barely take a shower. No wifi. We paid 30% of the price somewhere else and it was way better!

Stayed March 2014, travelled as a couple
Helpful?
4 Thank Rahely G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Isla Mujeres hotels

Spooner, Wisconsin
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 13 March 2014

Disappointment turned to appreciation upon sunrise. We arrived in the dark and I was severally disappointed in the aesthetics of the room. The air conditioner sounded like a Mack Truck. Not much sleep that first night. When I walked out on the balcony the next morning the view and proximity of the beach initiated a new outlook, we can make this work. Running the air during the day and turning it to fan at night solved that issue. They were the softs beds I have experienced in Mexico, unfortunately not great for my back. My wife loved them. The rooms are old, modest and clean. Not the musty smell I have experienced in more posh hotels. The grounds are adequate and continually being cleaned.

The location was the key. Beautiful beach, short walk to some adequate snorkeling and easy access to a plethora of dinning. Everything was convenient. Quit and quaint. I can overlook the quality of the room interiors for the beauty/aesthetics of the balcony. I would stay there again merely due to location and the quite quaintness.

Room Tip: Room choice would depend upon your preference of convenience.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunnytripsvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

First of all I would like to share my thoughts on Entertainment Plus/USA transfers.Everything was perfect. The booking process was easy and went just as planned. I was doubtful about the service and booking online.
However, there was a person waiting for us at the airport and she was so kind and helpful. The driver Wilson was very helpful and friendly. It all went so smoothly it was a pleasant surprise. On the way back to the airport it went just as good. It couldn't have been any easier. The driver's name was Jose Mandito? He was also very pleasant and prompt. The service is 5 star. I would definitely recommend to others and use the company again.
We stayed in room 33 in the tower section. I think it was the best location of all. The help was friendly and accommodating. I think if you are friendly they are also. The rooms were comfortable and clean. The grounds well kept and the pool clean. We truly were just steps from the most wonderful beach and downtown just a couple blocks away. The morning toast and coffee was a nice start to the day. We had no bugs in room, hot water always, drinking water always available on each floor. Mini fridge in room was helpful for keeping pop, beer, rum.lunch stuff, etc. in room to save money. We rented chairs some days and just used beach towels in the sand some days. We had great neighbors and enjoyed meeting other hotel guests. It rained one day out of seven. Clothesline available on patios for hanging out towels and suits. Hint; bring a few clothes pins. On the way downtown we found a lady who sold the best mole tamales I've ever had and only $2.50! Mangos was good also. I found most drinks and food rather expensive.
Rented a gulf cart for 24 hours to tour the island and try a few restaurants further away. Stop at the turtle farm, Captain Dulche beach club, Punta Sur and the floating plastic house. all was good and I would go back.

Room Tip: All rooms in the Tower section have partial ocean views and are away from the road so are quiet. I d...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iguanabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

This is a rather lengthy but hopefully provides a definitive account of our February, 2014 stay at the Cabanas Maria del Mar which was included as part of a flight/travel package. We had previously stayed here in 2002 and there has been little change since then, which may be good or bad depending on one's point of view. We have enjoyed many previous Isla visits, staying at various locations. When all is taken into consideration, IMHO there are quite a few better hotel options available for equal or less cost.
-Hotel location is directly on the beach, about a 10 minute walk to Centro. Beach, Buho's bar & restaurant is 50' walk from Castle;
-Advertised wi-fi is very weak & available only in Buho's bar;
-Housekeeping was excellent-highly suggest leaving a daily gratuity if you agree; also if you are leaving any drinks, etc behind when you check out, leave a note saying the housekeeper can keep them;
-Castle-rooms 1-10 are on second floor, 11 & 12 on 3rd, 13-18 on 1st floor; 1,3,5,7,9, 11 are on street side; 8 & 10 are over kitchen;
-Always have a written (email) notice of the balance due on your room as there seemed to be 'confusion' with that amount with several other parties also arriving. Confusion cleared when guests produced paperwork reflecting the proper balance. Was the same situation with our previous stay in 2002.
-No assistance with carrying luggage up stairs to room;
-Rooms are very plain-completely white, large slider & bright, bed, sofa, desk with approx 20” old style TV-no English channels (you are in MX), table with 3 chairs, 2 night stands, clock radio;
-Bath-(tile floor can be slippery when wet) large shower, toilet in separate room and yes, toilet paper goes in the basket;
-Hot water arrives after about 5 minutes, then turn on cold for pressure;
-Sink with decent size counter & mirror; 2 drawers, 2' hanging rod, 6 hangers, several open shelves with safe on one; refrig underneath holds 12 cans, a couple of water bottles & has a little other space;
-Shampoo, bath soap, bath towels, hand towels, face cloths, bath mat provided;
-Outside patio (slider)-approx 3'x12' had 2 chairs;
-AC worked fine, quiet;
-Beach towels provided-can be changed every 3 days-some were very stained, ragged;
-Beach loungers & umbrellas are 60 pesos each/day but there are trees that will prove shade if you don't mind moving around some; also are beach beds-don't know the $; rental includes a free coke at the bar against the building-get it before 5PM;
-Breakfast-OJ, coffee & 2 slices of toast with butter & jam require a slip obtained from the hotel lobby after 7:30 each day; full breakfast available at cost;

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tfp2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cabanas Maria Del Mar

Property: Cabanas Maria Del Mar
Address: Avenida Carlos Lazo 1, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #20 of 38 Hotels in Isla Mujeres
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cabanas Maria Del Mar 3*
Number of rooms: 72
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Also Known As:
Cabanas Maria Del Mar Hotel Isla Mujeres

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