Never again at this hotel. Not a 5-star. A/C was out for 5 days and staff rude about repairs. Hot tub was drained while we were on balcony without warning and never refilled. (That was 3 days) General Manager seemed as he did not care about us staying at his hotel. We cut our vacation short 2 days due to service of hotel.
- Official Description (provided by the hotel):
- Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more less
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- Also Known As:
- Rolandi Hotel Isla Mujeres
- Villa Rolandi
- Rolandi Isla Mujeres