We were here on the last couple of nights of our honeymoon and enjoyed Isla Mujeres as our last stop in Mexico. The hotel is in a pleasant and peaceful location but to be honest, we have had much better service in Mexico and we expect that there may be nicer more boutique accommodation on the island or up near the North Beach, depending on what you're looking for!
The private yacht transfer to the island is outstanding (head upstairs and sit with he driver!), the rooms have great balconies and views across the island to Cancun, the restaurant serves quality international cuisine and the snorkelling tour that the hotel can organize with Casa del Buceo is excellent. We were just a little disappointed with the friendliness of some of the staff. We also recommend that you do not hire a golf cart through the hotel and instead arrange this in town yourself. The hotel service requires 24hr notice or more to arrange, uses old buggies that are the slowest on the island and when we broke down in an isolated spot late at night there was no apology or discount offered which was disappointing. From seeing other guests vent their frustrations in the lobby, this appears to be common and is a big waste of time when having a golf cart to go exploring is essential!
- Official Description (provided by the hotel):
- Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more less
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- Also Known As:
- Rolandi Hotel Isla Mujeres
- Villa Rolandi
- Rolandi Isla Mujeres