This facility is very good. We have stayed here twice, and have always been efficiently and pleasantly greeted. We love the location - you can walk to anywhere you want to go - beach, town, restaurants, etc. yet it is quiet and relaxing.
A couple of people have had complaints about hot water and toilet facilities. Please remember you are on a SMALL ISLAND and this comes with the territory. This is a small, quaint hotel owned and run by locals, not a big all-inclusive hotel run by outsiders. If there is a problem on the island, there may be a problem with this hotel. However, if you want a real island experience rather than the impersonal resort experience, you have to take the inconvenience with the ambiance.
We are going back to Mexico next year and will again stay at the Francis Arlene hotel. It simply can't be beat!
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- Also Known As:
- Hotel Francis Arlene
- Francis Arlene Isla Mujeres