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“Excellent Hotel!!”
Review of Hotel La Joya

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Hotel La Joya
Ranked #3 of 40 Isla Mujeres B&B and Inns
Certificate of Excellence
Los Angeles
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent Hotel!!”
Reviewed 21 July 2012

We had originally booked a trip to Holbox to swim with the Whale Sharks, however the are not in Holbox this year and are close to Cancun. We quickly had to change our travel plans. We did not want to stay in Cancun and found this island on tripadvisor-Isla Mujeres. We stayed at Hotel La Joya based on the previous wonderful reviews on tripadvisor. We could not have asked for a better hotel. We do not like resorts and crowds-and wanted a smaller hotel. The hotel was clean, hotel staff very friendly, and it was on the water. Each room has a balcony that overlooks the water. They even have a small private beach where you could take out Kayaks and snorkel. They had room service and could either deliver you food/drinks to your room or by the pool. The food is really good. We could not believe the price! We would gladly return and hope to some day. Of note-the whale sharks were phenomenal and we saw over 20 of them!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank Heathergator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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328 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Richfield, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2012

private patio, beautiful pool, small beach, snorkeling, kayaks. great service and excellent food.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank dosequids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level Contributor
3 reviews
Reviewed 17 May 2012

Great place to stay, private small beach,private pool,there are only 10 rooms
Chef Quan is excellent will even attempt to make item requested that are not on the menu.
Brush up on some Spanish,just simple
Located on the south end of Isla only 80 pesos to Centro (12mins)
Fantastic Views from upper rooms, lower rooms are pool side.

Room Tip: Rooms 1,2,3,4,5great ocean views looking at Cancun Rooms 6-10 pool side.
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  • Stayed May 2012, travelled with family
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Helpful?
Thank RobKerschner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 5 April 2012

We stayed in room number 6 (orquidea). We had a nice size grassy terrace and a nice sized room. The room includes a safe, mini fridge, and AC. On the terrace there was a hammock, lounger's and a table and chairs. The atmosphere at the hotel is very quiet and laid back. You will find the guest's range from solo traveler's to families with children. The grounds were well kept and there is a nice pool with steps down to a small private beach. The manager runs the hotel, while his wife does the housekeeping. We felt very secure here and never once worried about leaving things in the room, etc. They have a restaraunt that has choices for breakfast,lunch, and dinner. There are a couple restaraunts within walking distance, El Pueblito, Cafe Alamar, Maria's Kan Kin. You are also within walking distance to El Garrafon, Garrafon De Castillo, and Capitan Dulche Beach Club. There are no tienda's near by within walking distance. If we needed a cab, we usually would catch one within 5 minutes of walking down the main road. If you are a person who enjoys being in town and being a bit more social at times the location of this hotel may be a issue just because you will need a taxi or cart to go anywhere else on the other side of the island. They do sell beer and cocktails from the restaraunt for convenience as well. Cerveza was 30 peso's per drink and cocktails were 50 peso's, bottles of water were 15 peso's. Another recomendation is to hit up a tienda before arriving and grabbing waters, snacks, drinks.. etc. So you have everything on hand.

If you have any mobility issues, this may not be the place for you. There are several levels to the hotel and grounds and only staircases. You must be able to navigate several staircases to get around the hotel from the entrance to your room, to the pool, etc.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
9 Thank Kellyl28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 March 2012

We are almost three weeks into our four week vacation staying at La Joya.We can only echo what others have said about the beauty,tranquility and service of this wonderful hotel.
What has surprised us is the restaurant. Chef Juan and host Alex serve some of the best food and drinks (best mojito!)that we have had so far on Isla. Whether it is omelettes for breakfast or their delicious hamburgers and (best) fries,ceviche,dinners with tequila shrimp or Arrachera steak,all of the meals have been so very good.
Its only a short ride from town or if you are touring an easy stop for a meal.
We highly recommend La Joya restaurant.

  • Stayed March 2012, travelled as a couple
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    • Cleanliness
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Helpful?
2 Thank woodsman60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 January 2012

We just spent 5 glorious days at Hotel La Joya. We were met by Honario and his wife Eres ( I probably spelled it wrong) Plain simple room, with a deck, two chairs, a table and a hammock. Every room has this. Clean, king size bed AND a tiny continental breakfast (Toast.coffee, juice and jam) delivered to your room every morning.

There is a private infinity pool and a small set of interesting old stone stairs that go down to the tiny private beach.

This is in the south point of the island. No activity near by. You need to take a cab to go out or rent a golf cart for the day or more. Honario will order one for you and they will deliver it to the hotel and then also fill it up for you every morning.

There is a new resturant at the hotel and Alex is the chatty new waiter from Cancun. The guacamole is to die for and there are plenty of cold cervezas on hand.

Very quiet place, until on the last day a large group of couples came..but we were leaving. I was sure to mention to them that it is a very quiet tranquile place..I would go back in a heart beat,...fridges in the room so you can go to the grocery store 2 km away get bread, cheese, fruit and snacks if you like.

Free internet in room and around pool too...who ever owns this place...well done...love it.. I have tons of photos...

Room Tip: They all are great, they all views of the ocean and pool..
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  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
4 Thank vsbyvsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 January 2012

We spent 2 nights here in January 2012 and could not fault this hotel! We had room 1 which was pretty much brand new with the biggest bed I have ever slept in. The breakfast delivered to our balcony every morning was great as you aren't restricted to a time frame like a buffet. The sunsets from this hotel are amazing - we also loved the tiny private beach with the jetties to swim off. I would recommend staying here for a romantic getaway!

Room Tip: room 1 was fantastic with no rooms above or below
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lilbee99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Joya

Property: Hotel La Joya
Address: Carretera al Garrafon Km. 5 | Punta Sur, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 40 B&Bs / Inns in Isla Mujeres
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel La Joya 3*
Number of rooms: 12
Official Description (provided by the hotel):
Our hotel is the perfect place to escape from the world. We have 12 rooms all with spectacular views of the crystal clear blue waters that lie just steps below the hotel leading to our secluded beach. Each room is uniquely decorated and has a private terrace with a hammock where you can waste the afternoon away. Take advantage of our free breakfast and WiFi throughout the hotel. ... more   less 
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