We stayed at the Hotel Kinich again this year. We had great service while there. Although the floors didn't look dirty, our socks and feet got dirty walking on the tile floors. It is located to all North end of Isla Mujeres. It is close to all great restaurants and the Playa Norte and Sunset Grill which is our favorite place to spend our days and sometimes evenings. I did have a problem trying to get in touch with them to make a reservation and if it hadn't been for a friend who owns Sunset Grill who got in touch with the owner we wouldn't have had a reservation. So they do need to do something about the people who do their reservations. They have had staff quitting and leaving so it took awhile to get new personnel in place. I believe that is what happened. But they try hard to help you and do what you need done.
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