I have been a timeshare owner here for 9 years and every year we go it gets worse and worse. We have tried to find out what is going on but we only hear rumors, tax problems. We just came back from our trip on Dec. 17th 2011 and it is so sad at how the place is deteriorating. We paid and still pay really good money for this place. I absolutely love the location but the managment is not putting any money back into the property and hasn't for years even though we were promised they would fix all the problems. Our Villa was over by the Kings Bath which is very cool but the air conditioner didn't work, the fan didn't work,no bedside lamps makes reading an issue, the members services bar hour have been cut, the beds are so flippin hard it isn't even funny , it's like sleeping on a box spring seriously. The staff is wonderful considering whats going on there. We are really considering selling the timeshare and just renting a different Hotel on the Island. There are many much better than the Avalon...as long as you are on the Island you will have a great time. The North Beach is the bast area and it is so safe on the Island....go but just don't stay at the Avalon. P.S, the Members Guest Services Lady Sara Torez is geat and when we had issues she helped...really helped. So good luck, hope this helps.
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- Also Known As:
- Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
- Avalon Reef Isla Mujeres
- Avalon Club Reef
- Isla Mujeres Avalon Reef