We stayed at the Avalon Reef Club January 7th - 14th. After some of the reviews I read I was slightly hesitant to go here but all fears were short lived upon our arrival. The front desk was helpful and friendly. We had booked a one bedroom villa but ended up staying in the tower in an upgraded room. We travel with our adult disabled daughter and they had no floor level villas available. Our upgraded room was super!! Two bedrooms with 3 baths a small living area with a couch, chairs and end tables and limited kitchen with a smaller full fridge/freezer, kitchen sink, coffee maker, blender and toaster. The best part was the huge balcony with an awesome view of both sides of the water and a jacuzzi. The buildings are being maintained well now as they are trying to improve greatly. The food at the restaurants was good especially the buffet breakfast. Room service was prompt and efficient even when just asking for ice. The staff on the beach was right on the money with service. The beach is great for families with young children as it is crystal clear with shallow waters. As far as the water issues we read about in some reviews we talked to some locals there and found out that all their water is piped in from Cancun and when there is an issue with the lines the whole island can be without water. The showers had decent pressure and were warm no matter what time of day you showered. It is not a five star hotel if that is what you are looking for. But if you are looking for a down to earth, quaint, comfortable vacation it is a very nice place and we truly enjoyed our stay
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- Also Known As:
- Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
- Avalon Reef Isla Mujeres
- Avalon Club Reef
- Isla Mujeres Avalon Reef