Just arrived home from a 9 day stay at Avalon Reef and was pleasantly surprised by what a great experience we had. The rooms are sparse, just bed, nightstand, TV and small desk, and yes, the windows did leak a little when it rained, but it wasn't a big deal. The rain at the time was quite heavy and there were strong winds with it. I can understand having some leakage happen. We just made sure there was nothing on the floor that would be affected if it got to be a huge leak. The hotel is currently under construction but we weren't bothered by that too much as they weren't using any loud power tools or anything that created a lot of noise so that wasn't an issue for us. We loved the beach around the hotel. My kids especially loved the way fish would follow you around while you swam and we saw sea urchins (in the King's bath), crabs, and stingrays as well without having to leave our resort. The staff are very quiet, but respectful and would go above and beyond at even the simplest request. I don't find there is much customer service anywhere anymore so this was a pleasant surprise.
This resort is beautiful, has a lot of potential but needs a little work. We are looking forward to seeing the end results when the work is done because in our opinion it is the best place to stay on the entire island.
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- Also Known As:
- Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
- Avalon Reef Isla Mujeres
- Avalon Club Reef
- Isla Mujeres Avalon Reef